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https://www.researchgate.net/publication/253240244_Strategies_to_improve_service_delivery_in_local_authorities
The main strategies to improve service delivery were found to be increasing citizen participation in the affairs of the local authority and partnership with the community in service delivery ...
https://www.vng-international.nl/wp-content/uploads/2015/06/Service_Delivery_challenge_local_goverments.pdf
This publication ‘Service delivery, a Challenge for Local Governments’, has the objective of offering an overview of service delivery as task of local governments and to make a contribution to improving the delivery of service by local govern-
https://www.dca.ga.gov/local-government-assistance/planning/intergovernmental-coordination/service-delivery-strategies-sds
The Service Delivery Strategy process gives local governments and authorities the opportunity to reach agreement on the delivery of services in an effective and cost-efficient manner to Georgia's citizens. The intent of the Act is: To provide a flexible framework for local governments and authorities to agree on service delivery arrangements.
https://sustainabledevelopment.un.org/content/documents/1732The%20Challenge%20of%20Local%20Government%20Financing%20in%20Developing%20Countries%20_3.pdf
Local authorities in all parts of the world play an increasingly important role in the delivery of fundamental basic public services. But authorities also face great challenges. Most local authorities in developing countries are facing increasingly bigger challenges as a result of rapid and chaotic urbanization and due
http://www.sciencepublishinggroup.com/journal/paperinfo?journalid=175&doi=10.11648/j.sjbm.20160405.13
The preparation of Local Authority Service Delivery Action Plans (LASDAP) through a participatory process is one of the conditions for local authorities to access Local Authority Transfer Fund (LATF) money. The process provides opportunities for promoting community involvement in the planning and budgeting process. Many development agencies such as governments, international development ...Author: Emmanuel Sikuku Wanjala, Zipporah Karimi Muiruri
https://www.researchgate.net/profile/Maxwell_Musingafi3/publication/268808790_LOCAL_GOVERNANCE_AND_SERVICE_DELIVERY_IN_ZIMBABWEAN_LOCAL_AUTHORITIES_THE_CASE_OF_HARARE_AND_MASVINGO_URBAN_MUNICIPALITIES/links/54772e3f0cf2a961e4824129.pdf
there is a general decline of municipal service delivery in Zimbabwe’s urban local authorities. The The study argues that poor governance of urban local authorities affects the service delivery ...
https://www.academia.edu/9484418/LOCAL_GOVERNANCE_AND_SERVICE_DELIVERY_IN_ZIMBABWEAN_LOCAL_AUTHORITIES_THE_CASE_OF_HARARE_AND_MASVINGO_URBAN_MUNICIPALITIES
This study is an analysis of local governance and service provision in the Zimbabwean urban communities using Harare and Masvingo municipalities as case studies. It looks at the patterns of municipal service provision and residents’ access to these
https://commonslibrary.parliament.uk/research-briefings/sn05950/
May 17, 2019 · Local government: alternative models of service delivery Published Friday, May 17, 2019 March 31, 2020 Mark Sandford. This briefing paper explains new forms of service delivery being implemented by local authorities, including shared services, outsourcing, 'insourcing', local authority trading companies and mutuals.
http://ir.msu.ac.zw:8080/xmlui/bitstream/handle/11408/3014/final%20draft%203.pdf?sequence=1&isAllowed=y
The significance of local service delivery - Theoretical perspective and literature review 2.1 LITERATURE REVIEW A customer – oriented attitude by local authorities’ officials is visible when service seekers are put first in the service provision. This means local officials must be further trained and
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