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https://www.businessoffashion.com/articles/news-analysis/hm-has-delivery-problems-and-customers-are-unforgiving
The delivery problems hit at the heart of the company’s strategy shift to focus more on online sales and new store formats. The restructuring of the online distribution center aims to speed up delivery times from H&M’s current standard of five to seven days, Gustafsson said. …
https://www.bloomberg.com/news/articles/2018-04-13/h-m-now-faces-online-taunts-after-delivery-system-falters
Apr 13, 2018 · Read more on H&M’s woes here. The delivery problems hit at the heart of the company’s strategy shift to focus more on online sales and new store formats. The restructuring of the online ...Author: Anna Molin
https://www.theukdomain.uk/whats-the-problem-with-hms-online-strategy/
In terms of delivery, H&M has massively improved its offering over the past year, with the addition of next day delivery, nominated slots and various pickup options enabling it to appeal to shoppers. However, the fact that it’s been slow to do this means it’s lost ground on some online rivals over the last few years.
https://www.trustpilot.com/review/hm.com
Last time I shop at H&M! I have shopped with H&M, mostly happily for years. However, after the customer service (oxymoron) experience I had this evening I will, as a matter of principle never shop at H&M again. I placed a small on-line order and in less than an hour decided to cancel two of the items.1.6/5
https://www2.hm.com/en_gb/customer-service.html
The content of this site is copyright-protected and is property of H&M Hennes & Mauritz AB. H&M's business concept is to offer fashion and quality at the best price in a sustainable way. H&M has since it was founded in 1947 grown into one of the world's leading fashion companies. READ MORE
https://answers.yahoo.com/question/index?qid=20131104191751AABexdN
Nov 04, 2013 · I'm so frustrated with H&M's delivery! It said that the estimated delivery time was 11/4/13 (today) to 11/8/13. But I don't think it has even left Indiana! Will I receive my package in that estimated time? I don't understand why we have to pay $6 for a crappy shipping service when First Class costs about the same. H&M really has to step up ...
https://digital.hbs.edu/platform-rctom/submission/hm-root-of-the-problem-or-key-to-a-solution/
Started as a single store in 1947, the H&M Group has grown to be the world’s second-largest fashion retailer, bringing in $24 billion in 2015. The H&M Group is comprised of six fashion brands, with more than 4,200 stores in 64 markets [2]. H&M’s value proposition is to offer consumers fashionable clothing at affordable prices.
https://www2.hm.com/en_gb/customer-service/shippinganddelivery.html
Learn about your shipping and delivery options when you shop online at H&M. Find out about standard and next-day delivery, store pick-up and more.
https://www.forbes.com/sites/pamdanziger/2018/02/04/why-fast-fashion-hm-is-losing-favor-with-american-fashionistas-its-a-mess/
Feb 04, 2018 · Why Fast-Fashion H&M Is Losing Favor With American Fashionistas: It's A Mess. Pamela N. Danziger Senior Contributor. Opinions expressed by Forbes Contributors are their own. ... H&M stores are a mess.
https://www.reuters.com/article/us-h-m-results-idUSKBN1JO0LU
Jun 28, 2018 · H&M plans to cut prices further as supply problems hamper the Swedish company's ability to respond to fast-changing fashion demand, swelling its stockpiles of unsold clothing.
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