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https://www.moneysavingexpert.com/shopping/consumer-rights-refunds-exchange/
The Consumer Rights Act introduced specific new rights to protect you when buying digital content (it's Part 1, Chapter 3, if you want to look it up). Before the act came into force on 1 Oct 2015 (or still, for anything bought before then) you didn't have separate rights for digital content – you had to use the goods and service rights, which didn't always apply well to digital items.
https://www.moneysavingexpert.com/shopping/delivery-rights/
Unless it specifically states a delivery date rights are difficult. By law, delivery only needs to be "within a reasonable time", which is normally up to 30 days. For goods ordered in stores for delivery, unless a store has said it will arrive by a set date, it's tricky.
https://www.localsolicitors.com/consumer-guides/consumer-rights-on-late-and-non-delivered-goods
A default delivery period of 30 days is stipulated, and this is the time that the retailer has to deliver the goods in a satisfactory condition unless otherwise arranged. If the delivery of your purchase is later than agreed and you needed the item by a specific time, you have the right to terminate the purchase and obtain a full refund.
https://forums.moneysavingexpert.com/discussion/5452707/cancelling-order-before-receipt-of-goods
Apr 25, 2016 · 3.35 Yes. Where the DSRs give consumers rights to cancel, this right is unconditional. If consumers cancel before they have received the goods you must refund the total price of the goods, including any delivery charges. Consumers who have cancelled under the DSRs may refuse to accept delivery of the goods. Refusal in such a
https://www.which.co.uk/consumer-rights/l/delivery-rights
Delivery rights. If you’ve had a damaged delivery or it didn’t arrive at all, your rights are protected by the Consumer Rights Act and the Consumer Contracts Regulations. Our …
https://www.ukbusinessforums.co.uk/threads/customer-wants-to-cancel-before-delivery.343561/
May 27, 2015 · However, if the goods are returned we also get charged an extra £5.00 for delivery back to us, plus £7.00 admins fee. So a non-delivered item sets us back approx £17. So we have a customer (consumer) who has suddenly decided they want to cancel their order after dispatch, but before delivery.
https://www.accc.gov.au/consumers/sales-delivery/non-delivery-of-products-services
Non-delivery of products & services. It is illegal for a business to accept payment for products or services they do not intend to supply. When a business accepts your payment for products or services they must supply them to you within the timeframe they have indicated or if no time was specified, within a reasonable time.
https://www.saconsumercomplaints.co.za/your-rights/
Right to return goods that could not be examined prior to delivery. Consumers may return defective or unsafe goods and request a full refund, provided it is done within a reasonable period. e) RIGHT TO RETAIN UNSOLICITED GOODS WITHOUT PAYMENT. Consumers may return unsolicited goods or services at the expense and risk of the suppliers.
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