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https://www.localsolicitors.com/consumer-guides/consumer-rights-on-late-and-non-delivered-goods
Consumer Rights On Late and Non-Delivered Goods When you make a purchase online, by phone or through mail order and your item does not arrive or arrives later than expected, you are entitled to request a refund from the seller.
https://www.citizensadvice.org.uk/consumer/somethings-gone-wrong-with-a-purchase/if-something-you-ordered-hasnt-been-delivered/
Nov 22, 2018 · Under the Consumer Rights Act, you can ask the seller to deliver the item again if the item wasn’t delivered either: by an agreed date within a reasonable time - usually within 30 days
https://www.moneysavingexpert.com/shopping/delivery-rights/
Unless it specifically states a delivery date rights are difficult. By law, delivery only needs to be "within a reasonable time", which is normally up to 30 days. For goods ordered in stores for delivery, unless a store has said it will arrive by a set date, it's tricky.
https://www.ibblaw.co.uk/insights/blog/consumer-law-delivery-goods
If you are a trader selling goods in the course of a business to a consumer i.e. an individual not buying those goods wholly or substantially for the purpose of the consumer’s business, then certain obligations are imposed for delivery times under the Contracts (Information, Cancellation and Additional Charges)...
https://www.which.co.uk/consumer-rights/l/delivery-rights
Delivery rights If you’ve had a damaged delivery or it didn’t arrive at all, your rights are protected by the Consumer Rights Act and the Consumer Contracts Regulations. Our …
https://www.citizensadvice.org.uk/consumer/template-letters/letters/problems-with-goods-or-services/letter-to-complain-about-non-delivery-of-goods/
Letter to complain about non-delivery of goods. Use this letter to 'make time of the essence' when an item you've ordered hasn't been delivered. Contact the Citizens Advice consumer helpline on 03454 04 05 06 if you need more help - a trained adviser can give …
https://www.moneysavingexpert.com/shopping/consumer-rights-refunds-exchange/
The same consumer rights rules apply to second-hand and sale goods from shops. They must be of satisfactory quality and, if they're faulty, you can return them. If you buy a used motor from a trader or grab a £700 'sale' telly with 30% off and it goes kaput once you get home, then take it back and complain.
https://www.accc.gov.au/consumers/sales-delivery/non-delivery-of-products-services
Non-delivery of products & services It is illegal for a business to accept payment for products or services they do not intend to supply. Failure to supply a product or service
https://www.saconsumercomplaints.co.za/your-rights/
The Consumer protection Act define a consumer as any person to whom goods and services are marketed, who is a user of the supplier’s goods, enters into a transaction with the supplier or service provider of any services and products.
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