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https://www.bitpipe.com/detail/RES/1269880972_764.html
Read this paper for a discussion of TCO components and complexities, as well as cost analysis and business impacts that companies should consider when building a business case. This paper offers tips for assessing the total cost of ownership in delivering best practices through an …
https://www.slideshare.net/GainsightHQ/building-a-business-case-for-customer-success-69107425
Nov 16, 2016 · www.tsia.com Building the Business Case for Customer Success at Scale 2. www.tsia.com • Serves as Gainsight’s top customer officer • Professional trajectory: BCG, Bain Capital, Gainsight • Leads the entire post sales organization including CSM, Services, Support, Operations and …
https://hbr.org/2014/07/the-right-way-to-present-your-business-case
Jul 21, 2014 · Case study #1: Build buy-in ahead of time Erik Mason, the marketing communications manager for an aesthetic skin laser company in the Northeast, felt the firm needed a new image.
https://www.business-case-analysis.com/
Your business case must score high in credibility, accuracy, and practical value.. R eaching those objectives begins by understanding that numbers alone do not make the case. How you design, develop and write the business case are as vital as the return on investment ROI and other figures you project.
https://searchnetworking.techtarget.com/feature/Best-practices-for-service-delivery-Translating-customer-needs-into-network-services
Service delivery best practices: Checklist for defining customer requirements by Robbie Harrell. Network services can be defined many ways. Some examples include deployment of VoIP and video over IP services or business critical applications like SAP, CRM, or …Author: Techtarget
https://www.projectsmart.co.uk/building-a-business-case-for-your-project.php
Jan 12, 2014 · A well prepared business case can help your project standout in the crowded field of everything that is happening in the company and might just be the key to getting approval and finances for your project. Here are the basic steps for creating the business case. Step 1: The "As Is" The first step is to document the "as is".
https://www.coherentsolutions.com/blog/best-practices-of-service-delivery-management/
Jul 30, 2015 · Tools and responsibility for building teams, managing issues and delivering a best-in-class product. While we consider Delivery Management to be a vital piece of our services, we don’t charge for our Delivery Managers’ time. We want clients to avail themselves of their Delivery Managers whenever and however they need.
https://www2.deloitte.com/us/en/pages/operations/articles/global-business-services-performance-improvement-perspectives.html
Deloitte GBS Reader is a compendium of articles based on research, case studies, and client work that helps shed light on the challenges and benefits of global business services. Three sections comprise 14 articles covering key principals of global business services: GBS operations—aligning with the bigger picture. Examines the evolution of ...
https://docs.microsoft.com/en-us/azure/architecture/microservices/
Services don't need to share the same technology stack, libraries, or frameworks. Besides for the services themselves, some other components appear in a typical microservices architecture: Management/orchestration. This component is responsible for placing services on nodes, identifying failures, rebalancing services across nodes, and so forth.
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