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https://searchcio.techtarget.com/opinion/IT-service-delivery-model-CIOs-pressured-to-reinvent-the-process
Sep 28, 2018 · The IT service delivery model must change as businesses ask more from their technology departments and personnel. Learn more about the pressures facing CIOs and senior IT managers -- and the techniques that may help them overcome challenges.
https://www.bmc.com/blogs/itil-service-delivery/
Sep 06, 2019 · Most importantly, you’ll be able to answer the question: What is ITIL service delivery? (For the quick answer, skip to the bottom of this post.) What are ITSM and ITIL? ITSM refers to all activities, plans, and processes an organization uses to design, deliver, and manage service delivery for its …
https://www.scottmadden.com/insight/designing-leading-practices-service-delivery-model-shared-services/
The model allows each function to operate more strategically and to improve service levels The model centralizes and elevates the strategic elements performed by each functional area; Furthermore, the delivery model matches a specific skill with a specific type of work.
http://www.baselinemag.com/c/a/Business-Intelligence/14-Delivery-Models-Transforming-IT
14 Delivery Models Transforming IT ... The technology prognosticators at Gartner say the convergence of new IT delivery models will fundamentally transform the way businesses consume and interact with IT within the next three to five years. "In and of themselves, discretely defined, things like Software as a Service, grid computing and ...
https://www2.deloitte.com/content/dam/Deloitte/no/Documents/technology/uk-con-the-next-generation.pdf
service and are able to influence the delivery of all tower IT components that form this service. The service owner would understand the impact of failure for each component. This is not to say that there should be a wholesale shift to an End-to-End model, rather that it is an appropriate model to adopt when delivering a defined and
https://www.gartner.com/en/information-technology/glossary/global-delivery-model-gdm
Global delivery model (GDM) refers to the assets and competencies (IT skills/labor resources, tools, policies and procedures, methodologies, infrastructure, management, human resource functions, and delivery processes) of an organization’s service provider (internal or external) to source skills from global locations for IT/business benefit.
https://www.getronics.com/news-insights/whats-a-global-service-delivery-model-and-why-do-i-need-one/
When setting out on the journey to create these standardised processes it is important to note the many potential pitfalls along the way. Nevertheless, through careful planning, the adoption of a well thought out strategy, and the introduction of a Global Service Delivery Model (GSDM), global standardisation can be achieved and with it many benefits realised.
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