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https://www.bmc.com/blogs/itil-service-delivery/
Sep 06, 2019 · ITIL service delivery occurs when an IT organization performs an IT service (business process, application, IT skills, hardware, software, or infrastructure service) that the customer values and desires and that the customer cannot or does not want to perform itself.
https://www.cherwell.com/library/essential-guides/essential-guide-to-itil-framework-and-processes/
ITIL framework objectives include the delivery of valuable service offerings, as well as meeting customer needs, and achieving business goals of a given organization. Despite the individuality of each organization, ITIL provides guidelines for achieving these objectives and measuring success with KPIs.
https://www.provintl.com/blog/itil-service-delivery-the-basics
The ITIL (Information Technology Infrastructure Library) is an internationally recognized best practice standard in IT Service Management (ITSM). ITIL is a universal framework designed to increase efficiency throughout your service delivery lifecycle. The ITIL framework …
https://www.itiltraining.com/blog/2019/03/25/service-delivery-explained/
ITIL service delivery is essentially IT delivering a service to the customer. When performed well, it brings IT under the umbrella of the business as a whole. When IT “delivers” a service, they are adding value to the business. An effective business strategy needs to incorporate IT as a service centre to maximize corporate profits.
http://apmgstudy.com/ITILdocs/Foundation/guides/1.Introduction.pdf
The ITIL framework is a source of good practice in service management. The ITIL library has the following components: • ITIL Core: Best-practice publications that may be used by any organization that provides services to a business. • ITIL Complementary Guidance: A …
https://www.axelos.com/best-practice-solutions/itil/what-is-it-service-management
ITIL is a best practice framework that gives guidance on how ITSM can be delivered. Although there are several frameworks and standards that describe IT service management, ITIL is by far the most widely adopted and recognized globally. Service value system. ITIL has evolved beyond the delivery of services to providing end-to-end value delivery.
https://www.bmc.com/blogs/itil-4/
ITIL is a globally recognised framework which for the last 30 years has continued to provide comprehensive, practical and proven guidance for establishing an IT service management system, encouraging consistency and continual improvement for businesses using IT enabled services.
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