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http://www.statssa.gov.za/wp-content/uploads/2015/11/SDIP-final_29-03-2018-electronic.pdf
Service Delivery as early as 1997. The white paper is about service delivery improvement through Batho Pele Principles. It follows a systematic consultative approach with the public service, to gather information on whether set service standards are met in practice. The DPSA reviewed and amendedFile Size: 1MB
https://www.dpme.gov.za/keyfocusareas/flsdSite/Frontline%20Service%20Delivery/Improvement%20in%20Service%20Delivery%20-%20SASSA%20Gauteng.pdf
The aim of frontline service delivery monitoring is to both affirm good performance and assist departments, municipalities and entities to improve service delivery points which are performing poorly. This is done by: (i) Assessments of the state of FSD at the points of service delivery…
https://www.sassa.gov.za/newsroom/articles/Pages/Integrated-District-Based-Service-delivery-approach-benefits-learners.aspx
Integrated District-Based Service delivery approach benefits learners . By Abednigo Bangani. Ministers of Social Development, Lindiwe Zulu, and of Communication and Digital Technologies, Stella Ndabeni-Abrahams joined hands to conduct a back-to-school campaign at an Early Childhood Development (ECD) Centre, primary and high schools in Mqanduli, Eastern Cape, recently
https://pmg.org.za/committee-meeting/13614/
Oct 24, 2011 · South African Social Security Agency on its service delivery model: briefing Ms Virginia Petersen, Chief Executive Officer (CEO) of SASSA stated that the aim of the briefing was to provide an understanding of the newly developed Service Delivery Model (SDM).
https://www.sassa.gov.za/Pages/Our-Vision,-Mission-and-Values.aspx
A leader in the delivery of social security services. Our Mission To administer quality customer-centric social security services to eligible and potential beneficiaries. Our Values SASSA, as a public entity, subscribes to those values that promote democracy and a culture of respect for human rights.
https://www.dpme.gov.za/keyfocusareas/flsdSite/Frontline%20Service%20Delivery/HOW%20TO%20DEVELOP%20MEASUREABLE%20STANDARDS%20AND%20USE%20THEM%20FOR%20DELIVERING%20QUALITY%20FRONTLINE%20SERVICES.pdf
SASSA South Africa Social Security Agency . GLOSSARY OF TERMS . Citizens These are the citizens or users of facilities who receive services at service delivery facilities and ... service delivery facility and in association with other oversight bodies such as the DPME,File Size: 572KB
http://www.dpsa.gov.za/dpsa2g/documents/gas/2018/Draft%20report%20on%20review%20of%20Thusong%20Service%20Centre%20Model.pdf
Review of the Thusong Service Centre Service Delivery Model 8 Consideration should be given to service delivery modalities, involving interrelated or complementary services, which have been implemented successfully in various provinces, and which could supplement and strengthen the current Thusong SDM. These arrangements are often moreFile Size: 2MB
http://www.statssa.gov.za/wp-content/uploads/2015/11/AA-11-11-2015-Strategy-Service-Delivery-Improvement-Plan-2015_2019-Final-print-v-electronic.pdf
Stats SA’s Service Delivery Improvement Plan (SDIP) aims to provide a focused approach to continuous improvement of key services and products in line with the Batho Pele principles, which serve to ensure effective and efficient service delivery by putting 'People First'.File Size: 2MB
https://briefly.co.za/29395-sassa-branches-contact-details-office-hours.html
So, if you are wondering where to get new SASSA cards or other social services, below is a list of the branch network to get you started. SASSA offices Pretoria. Pretoria hosts the SASSA head office, the SASSA Pretoria service office, and other satellite offices. Here are SASSA contact details and office hours for each of the SASSA offices in ...
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