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https://help.sap.com/saphelp_sm71_sp05/helpdata/en/dc/93206560b24c94b25c6a679b6564f9/content.htm
SAP Engagement and Service Delivery Work Center This work center is the central access to all functions that you need to use the comprehensive services for production support. It is structured in views , in which you can display and edit an overview, solutions, business processes, support requests, services, issues, Top Issues, tasks, SAP EarlyWatch Alerts, and reports.
https://help.sap.com/viewer/dd3b64985618401682101e5f9f7e6ba6/7.2.05/en-US/dc93206560b24c94b25c6a679b6564f9.html
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https://help.sap.com/viewer/dd3b64985618401682101e5f9f7e6ba6/7.2.06/en-US/dc93206560b24c94b25c6a679b6564f9.html
This section of the navigation area contains a list of frequently required tasks. In the SAP Engagement and Service Delivery work center, the following tasks are available: Maintain System Data. Maintain Solution Data. Maintain Project Blueprint. Maintain Project Configuration
https://help.sap.com/saphelp_sm71_sp13/helpdata/en/dc/93206560b24c94b25c6a679b6564f9/content.htm
SAP Engagement and Service Delivery Work Center This work center is the central access to all functions that you need to use the comprehensive services for production support. It is structured in views , in which you can display and edit an overview, solutions, business processes, support requests, services, issues, Top Issues, tasks, and reports.
https://help.sap.com/saphelp_crm70/helpdata/en/dc/93206560b24c94b25c6a679b6564f9/frameset.htm
SAP Engagement and Service Delivery Work Center This work center is the central access to all functions that you need to use the comprehensive services for production support. It is structured in views , in which you can display and edit an overview, solutions, business processes, services performed by SAP, self-services, top issues, tasks, SAP EarlyWatch alerts and reports.
https://answers.sap.com/questions/11661643/sap-engagement-and-service-delivery-in-work-center.html
Apr 17, 2015 · Hi, in Solman_workcenter we have tab \'SAP Engagement and Service Delivery\' where we can create \" issue\" I just want to know what is this \" Issue \" meant for ? is this issue creation for SAP support ? what is the difference between \'Issue\" & \"Inc
https://blogs.sap.com/2010/02/08/sap-engagement-and-service-delivery-with-sap-solution-manager/
Feb 08, 2010 · The SAP Engagement and Service Delivery Work Center (Figure 1) is the central access point for SAP support staff and the starting point for providing a service. The collaboration platform contains all the tools and functionalities in an integrated environment (Web Dynpro application) of SAP Solution Manager.
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