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https://apps.support.sap.com/sap/support/knowledge/preview/en/2372332
One or more function tiles are missing e.g. 'Configuration SAP EarlyWatch Alert', 'SAP EarlyWatch Alert Sessions', etc. SAP Knowledge Base Article - Preview. 2372332-How to Add Tiles to Solution Manager 7.2 (SM_WORKCENTER) Symptom. You want to add a tile to the Solution Manager Work Center landing page. ... KBA , SV-SMG-SVD , Service Delivery ...
https://help.sap.com/saphelp_sm71_sp05/helpdata/en/dc/93206560b24c94b25c6a679b6564f9/content.htm
SAP Engagement and Service Delivery Work Center ... You can also create, edit, and send support requests to SAP in this view, depending on your role. You can also add additional information to support requests already sent to SAP. A list of solutions to the support request, proposed by SAP, is shown as detail information. ...
https://apps.support.sap.com/sap/support/knowledge/preview/en/2389587
2389587-Authorization problem with service session (EWA, GLC) in Workcenter Symptom When process with Service session and service report in the SAP Engagement And Service Delivery Workcenter, you may get following problem:
https://blogs.sap.com/2010/02/08/sap-engagement-and-service-delivery-with-sap-solution-manager/
Feb 08, 2010 · Introduction. The SAP Engagement and Service Delivery Work Center (Figure 1) is the central access point for SAP support staff and the starting point for providing a service.The collaboration platform contains all the tools and functionalities in an integrated environment (Web Dynpro application) of SAP Solution Manager.
https://www.tutorialspoint.com/sap_solman/sap_solman_work_center.htm
To perform role specific functions, you can use Work Centers in SAP Solution Manager. Work Centers are work environments that allow you to access role specific options. You can access different options like alerts, notifications, messages, and reports as per the assigned role. Work Centers provide a ...
https://answers.sap.com/questions/7660322/sap-service-content-update.html
I have ST22 and I am following the Note 1143775 - SAP service content update. As per the note I need to go 'SAP Engagement and Service Delivery' work center but i am not finding 'SAP Engagement and Service Delivery' option is work center. I have the role Work Center :administration. Please suggest how to reach 'SAP Engagement and Service ...
http://sap4everyone.com/index.php/m-basis/m-basis-solution-manager/99-sm-workcenter-important-roles-for-work-centers-in-solution-manager
Basic Authorization Objects for SAP Engagement and Service Delivery. SAP_SMWORK_BASIC_SM. UI Authorization Objects for System Monitoring ... it is mandatory that the role SAP_SMWORK_BASIC is granted to the user along with the other Work center roles depending on the activities that the user will perform. Customers can copy the roles to their ...
https://wiki.scn.sap.com/wiki/display/SM/Creating+a+Self-Service+Session+in+Solution+Manager+7.2
Sep 25, 2017 · If a Self-Service Session is required, these steps can be followed to create any that are available on your Solution Manager system. In this example, we will create a SAP 360 Degree System Health Check. Enter transaction solman_workcenter On the Fiori Launchpad, navigate to SAP Engagement and Service Delivery; Select My Sessions.
https://help.sap.com/viewer/153163ce2ff045a483f0910c61b1e914/7.2.04/en-US/59b794ab37d74914a551c2db93b52873.html
This paragraph gives an overview over users as recommended by SAP and their according user roles assignment for SAP Engagement and Service Delivery. All users are assigned a composite role, which contains a number of single roles.
https://archive.sap.com/kmuuid2/e05e5604-ac34-3010-ca90-8202b0b5bd08/Run%20SAP%20like%20a%20Factory%20Project%20Roadmap%20Usage.pdf
f. In tab “Service Message”, create an SAP Incident Management message to report any issue. In the following example, an Incident message (SMIN) is created in context of the implementation project. Please note: It is not required to use SAP Incident Management. In the context of Run SAP like a Factory,
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