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https://bizfluent.com/how-5935294-report-problems-usps-mail-delivery.html
The USO, in the most general sense, means that consumers can expect reasonable delivery services at fair prices. The USPS takes delivery issues seriously. If your business is having delivery problems, reporting the problem to the USPS helps identify the cause of the issue and resolve it.
https://faq.usps.com/s/article/No-Mail-Delivery
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https://www.uspsoig.gov/form/file-online-complaint
If you are having a problem with the delivery of your mail (late arrival, tracking, attempted delivery, misdelivery, etc.) or an employee/customer service issue, please contact your local Post Office or USPS Customer Service instead of completing the form below.
https://www.usps.com/help/contact-us.htm
Contact Us . Find the best way to get help and connect with USPS ®. Fill out a short form or get tips to fix some of the most common issues right from your computer. If you still need more help, see the contact information for technical support, Postal Store orders, and more.
https://informeddelivery.usps.com/box/pages/intro/start.action
Informed Delivery ® by USPS ® Digitally preview your mail and manage your packages scheduled to arrive soon! Informed Delivery allows you to view greyscale images of the exterior, address side of letter-sized mailpieces and track packages in one convenient location.*
https://www.usps.com/help/missing-mail.htm
Before you begin your search, if your package or mail has tracking, check USPS Tracking ® to see its current status. Go to Tracking. Informed Delivery ® Users Informed Delivery provides a digital preview of your incoming mail. There may be occasions where a mail …
https://www.uspsoig.gov/form/new-complaint-form/
Please take a minute and read the following before filing a complaint with our office. If you are having a problem with the delivery of your mail (late arrival, tracking, attempted delivery, misdelivery, etc.) or an employee/customer service issue, please contact your local Post Office or USPS Customer Service instead of completing the form below.
https://about.usps.com/newsroom/service-alerts/
Service disruptions. Residential customers and small businesses can find out if mail is being delivered, or if their Post Offices are open. Business mailers get more detailed information about USPS mail processing facilities, and the operating status of delivery units, …
https://www.uspsoig.gov/blog/delayed-mail-reporting-improvements
The Postal Service considers mail to be delayed when it is not processed in time to meet the established delivery day. Mail processing facilities are required to complete daily mail counts and report into the Web Mail Condition Reporting System (MCRS) all on-hand mail, delayed mail, late-arriving mail, and mail processed after the cut-off time.
https://www.uspsoig.gov/hotline-helpful-links
Hotline Helpful Links. ... keep in mind the OIG is independent agency of the Postal Service and unfortunately can’t help you with day-to-day mail delivery and customer service issues. ... United States Postal Service To contact the U.S. Postal Service, please call 800-275-8777 or visit here.
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