How Technology Is Changing The Design And Delivery Of Services

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Guest editorial: How technology is changing the design and ...

    https://link.springer.com/content/pdf/10.1007%2Fs12063-011-0046-6.pdf
    Guest editorial: How technology is changing the design and delivery of services Mark M. Davis & James C. Spohrer & Paul P. Maglio Received: 4 January 2011 /Revised: 4 January 2011 /Accepted: 9 January 2011 /Published online: 3 February 2011 # Springer Science+Business Media, LLC 2011 At one time, the belief was that services—ranging fromAuthor: Mark M. Davis, James C. Spohrer, Paul P. Maglio

Guest editorial: How technology is changing the design and ...

    https://link.springer.com/article/10.1007/s12063-011-0046-6
    Feb 03, 2011 · Guest editorial: How technology is changing the design and delivery of services ... information to add value for customers by understanding how the Internet and other technologies influence the service delivery process. Managing services in an increasingly competitive global environment where customer expectations and perceptions can vary ...Author: Mark M. Davis, James C. Spohrer, Paul P. Maglio

Construction Executive Welcome

    http://constructionexec.com/article/how-technology-is-changing-the-construction-industry
    While technology can improve the design and construction process, implementation must be part of a broader strategic platform. AEC team members should embrace the technologies that are already here to provide the best end product on current projects and ease the transition into a more connected and automated future.

Behind the List: How technology is changing architecture ...

    https://www.bizjournals.com/sacramento/news/2015/06/19/behind-the-list-how-technology-is-changing.html
    Jun 19, 2015 · Technological innovation is not only changing how architects work, but the problems they must solve for clients. “There is no greater influence on building design and office culture today than ...Author: Sharon Havranek

The Principles of Service Design Thinking - Building ...

    https://www.interaction-design.org/literature/article/the-principles-of-service-design-thinking-building-better-services
    The general principles of service design are to focus the designer’s attention on generic requirements of all services. They are complemented by principles that relate to process design, organizational design, information design and technology design – we will come to these complementary principles in …

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