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https://www.infoworld.com/article/3227548/eight-ways-technology-is-changing-the-service-industry.html
Eight Ways Technology is Changing the Service Industry ... There are many cloud-based applications for IT service delivery tasks such as Customer Relationship Management, Help Desk, Remote Network ...
http://www.nebhands.nebraska.edu/files/Using%20Technology%20to%20Improve%20Service%20Delivery.pdf
Using Technology to Improve Service Delivery Here are some examples of areas in which technology improves the delivery of services. 1 a) Track essential data accurately, easier, faster and more consistently Computers can count and tally information much quicker and more accurately than a person
https://www.engineeringnews.co.za/article/using-technology-to-improve-service-delivery-2002-11-04/rep_id:4136
Although an ambitious goal, Engineering News can report that government has some clear-cut ideas on how to use information technology to improve service delivery in the country.
https://bizfluent.com/about-5341221-technology-improve-customer-service.html
Improved customer service and new technology go hand in hand. However, using technology doesn’t mean that your business no longer needs personable customer service representatives to nurture customer relationships. That kind of one-on-one relationship is more important than ever, and technology can help to make it more effective.
https://www.replicon.com/blog/5-ways-improve-service-delivery-organization/
Apr 04, 2017 · While implementation, system details, and service management are all important, perhaps the best way to distinguish your business is to foster strong customer relationships based on the quality of your service. Below we outline a few ways to drive growth in your company by re-committing to exceptional service delivery:
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