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http://www.workingwithindigenousaustralians.info/content/Practice_Implications_1_History.html
Emotional impact. 1. Service providers need a meaningful understanding of the history and story of the Aboriginal and Torres Strait Islander peoples and how it impacts on their lives today, the story will be different in every community particularly in the communities they are servicing. 2.
https://www.dcp.wa.gov.au/Resources/Documents/Policies%20and%20Frameworks/Enhancing%20the%20planning%20and%20delivery%20of%20services%20to%20Aboriginal%20people%20in%20WA%202007.pdf
5. KEY PRINCIPLES FOR THE PLANNING AND DELIVERY OF SERVICES TO ABORIGINAL PEOPLE 1. Services respect, value, understand and are sensitive to Aboriginal culture and its diversity in Western Australia. 2. Aboriginal people have the right to access and receive a service that acknowledges and respects their culture. 3.
https://aifs.gov.au/cfca/publications/working-indigenous-children-families-and-communities
Working with Indigenous families: Practice examples. There are many examples within CAFCA's Promising Practice Profile database of promising and innovative methods that have been used by services and programs to support Indigenous families and communities.
https://aussiechildcarenetwork.com.au/forum/diploma-assignments/potential-impact-of-cultural-factors-on-service-delivery-for-atsi-9933
Nov 23, 2016 · Hi I wonder if someone can help me please. The question is. "How might services go about identifying the potential impact of cultural factors on service delivery to Aboriginal and Torres Strait Islander clients" Here is what I have so far, "A childca…
https://aussiechildcarenetwork.com.au/forum/certificate-3-assignments/chcdiv002-identifying-potential-impact-of-cultural-factors-10411
Feb 14, 2017 · Hello lovely people, I'm stuck on a question in my Promote Aborigninal and/or Torres Strait Islander Cultural Safety unit. The question: How might centres go about identifying the potential impact of cultural factors on service delivery to Aboriginal…
https://www.communitydoor.org.au/aboriginal-and-torres-strait-islander/inclusive-service-delivery-for-aboriginal-and-torres-strait
The training of community service workers to raise awareness of the history and the current circumstances of Aboriginal and Torres Strait Islander peoples is an important part of service providers becoming more inclusive in their service delivery.
https://www.researchgate.net/publication/227413882_Organizational_culture_influence_on_service_delivery_A_mixed_methods_design_in_a_child_welfare_setting
Oct 01, 2011 · Four distinct methods were used to measure organizational culture and its influence on service delivery which allowed for greater validity by collecting different data bearing on the same ...Author: Debrenna Lafa Agbényiga
https://idfnsw.org.au/images/A_Guide_to_Cultural_Proficiency_in_Service_Delivery_for_Aboriginal_People_-_Information.pdf
Disability Service Providers to improve the delivery of service to Aboriginal disabled people. Aboriginality It is important to remember that ONLY Aboriginal people can determine who is Aboriginal and who is not. “Being Aboriginal is not the colour of your skin or how broad your nose is. It is a
https://www.talkdesk.com/blog/9-organizational-factors-that-affect-service-delivery-in-call-centers/
Mar 20, 2013 · In order to increase the quality of service that call center agents provide customers, managers must understand any organizational factors that may facilitate or hinder this process. A recent study examined 58 call center agent’s views on the organizational factors that affect how they deliver service to their customers (Dean and Rainnie, 2008).
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