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https://gsdrc.org/document-library/decentralization-and-service-delivery/
Even when it is not explicit, improving service delivery is an implicit motivation behind most of these decentralisation efforts. Centralisation is commonly associated with service delivery problems because services are consumed locally, resource allocation may not reflect local preferences and through fear of corruption and misuse of funds.
http://www1.worldbank.org/publicsector/decentralization/decentralizationcorecourse2006/CoreReadings/Ahmad.pdf
change can we understand why decentralization can, and sometimes cannot, lead to better service delivery. In particular, the various instruments of decentralization—fiscal, administrative, regulatory, market, and financial—can affect the incentives facing service providers, even though they relate only to local policymakers.
https://psddc.blogspot.com/2012/10/decentralization-and-service-delivery.html
Oct 09, 2012 · Decentralization and Service Delivery (Uganda’s case study) ... ü Improve the quality of service, ... It is however also important to note that the process and the shift to decentralisation have started losing meaning when it comes to the question of Service Delivery. In many decentralised systems of Governance like Uganda, it is still ...
https://www.researchgate.net/publication/228312186_Decentralization_and_Service_Delivery
decentralization and service delivery, most of which have to do with the transition from a . ... improve service delivery. In this view the progress in decentralization in any particular .
https://www.socialsolutions.com/blog/improving-service-delivery-in-public-sector-organizations/
Improving service delivery in public sector organizations, in many ways, is a Catch-22. With the sector changing so rapidly, it’s difficult to design and implement a service delivery process before pieces of the puzzle start to shift. Additionally, focusing efforts on improving service delivery sometimes seems like it requires shifting ...
https://www.financialexpress.com/opinion/will-decentralisation-help-india/1901194/
Mar 17, 2020 · There is a huge potential for using administrative decentralisation to improve service delivery outcomes by taking advantage of better local information and monitoring. Empirical evidence is …Works For: The Financial Express
https://www.ids.ac.uk/files/dmfile/1Intro38.11.pdf
improved targeting and delivery. While decentralisation can contribute to improved participation and accountability, it is generally not delivering improved service delivery outcomes. This does not invalidate the potential of decentralisation to improve the delivery of quality services to the poor or to reduce inter-regional disparities ...
https://openknowledge.worldbank.org/handle/10986/11382
Decentralization holds a lot of promise, but whether it improves public service delivery depends on the institutional arrangements governing its implementation. Several conditions must be met before the full benefits of decentralization can be reaped.
https://www.researchgate.net/publication/253240244_Strategies_to_improve_service_delivery_in_local_authorities
This study sought to identify the causes of poor service delivery and the strategies to improve service delivery in local authorities using the case of Kajiado Local Authority.
https://www.connectwise.com/blog/business-growth/simple-steps-to-improving-your-service-delivery
Simple Steps to Improving Your Service Delivery. By Craig Fulton ... And it can be, with a commitment to a few key business processes that will help improve your service delivery management. Communicate. A lot. You’ve heard it before, but it bears repeating. You cannot over-communicate to your clients; they feel more comfortable when they ...
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