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https://www.icidr.org/ijedri_vol1no1_april2010/The%20Effect%20of%20Electronic%20Payment%20on%20Customer%20Service%20Delivery%20in%20Nigerian%20Banks.pdf
THE EFFECT OF ELECTRONIC PAYMENT ON CUSTOMER SERVICE DELIVERY IN NIGERIAN BANKS Fenuga, O. J. *Oladejo Rasaq Kolade Department of Mathematical Sciences, Faculty of Science Olabisi Onabanjo University, Ago - Iwoye, Ogun State, Nigeria. *E-mail: [email protected] ABSTRACT This study investigated the effect of electronic payment on customer
http://www.eajournals.org/wp-content/uploads/The-Impact-of-E-Banking-on-Efficient-Service-Delivery-to-Customers-in-Nigeria-Economy.pdf
THE IMPACT OF E-BANKING ON EFFICIENT SERVICE DELIVERY TO CUSTOMERS IN NIGERIA ECONOMY ... electronic transfers in the payment system and, more recently, the revolution development in ICT have transformed the world into ... Few banks had any computers and these system and for mind and mainframe systems in most banks. Combing output obtained from ...File Size: 145KB
https://runmyresearch.com/2017/02/08/the-effect-of-electronic-payment-system-on-customer-satisfaction-in-nigeria-banking-system/
Feb 08, 2017 · To evaluate the effects of electronic payment system on banks customers. To assess the impact of electronic payment system on the bank’s service delivery. iii. To examine the effect of electronic payments on competitive advantage of the bank. To ascertain the effect of electronic payment system on increase in market size of the banks.
https://papers.ssrn.com/sol3/papers.cfm?abstract_id=2836963
The study examined the impact of the quality of service delivery on customer satisfaction in the Nigerian banks using Ordinary Least Square (OLS) methodology. The study established a relationship between better banks performance in service delivery and customer satisfaction through effective customer relationship management (CRM).Author: Adesoji Oladapo Farayibi
http://irmbrjournal.com/papers/1371450683.pdf
customer loyalty. Mobile banking is expected to improve banks service delivery in a form of transactional convenience, saving of time, quick transaction alert and cost saving. The extent to which the use of mobile banking by Nigerian commercial banks customers can …
https://www.nairaproject.com/projects/734.html
Get free Research Paper on bank service delivery and customers' satisfaction in nigerian banks project topics and materials in Nigeria. This is approved for students in accountancy, business, computer science, economics, engineering, arts. The importance, effect, causes, relationship, comparison, history, role, solutions are discussed
https://www.arcjournals.org/pdfs/ijmsr/v2-i6/2.pdf
Effect of Payment Technology on Service Delivery in the Nigerian Microfinance Banks Yinus Oluwaseun, Oladejo Moruf O Department of Management and Accounting, Faculty of Management Sciences Ladoke Akintola University of Technology, Ogbomoso, Oyo State, Nigeria. [email protected]
https://www.researchgate.net/publication/46445252_The_Impact_of_E-banking_on_Customer_Satisfaction_in_Nigeria
The Impact of E-banking on Customer Satisfaction in Nigeria. ... satisfaction in electronic banking service in selected banks (commercial banks of Ethiopia, Wegagen bank, and Zemen bank) of ...
https://www.researchgate.net/publication/334560060_The_Effect_of_Electronic_Banking_on_Customer_Satisfaction_in_Nigeria
This study investigates the effect of electronic banking on customer satisfaction in Nigeria. ... Adoption of electronic banking service delivery is . ... experienced by Nigerian banks since its ...
https://mpra.ub.uni-muenchen.de/23200/1/The_Impact_of_E-banking_on_Customer_Satisfaction_in_Nigeria.pdf
introduced to improve service delivery and customer satisfaction. CBN (2003) reports that Automated Teller Machines (ATM), Cards, Telephone Banking, Personal Computer Banking and Internet Banking are now available in the banking system. Thus, Nigerian banks today are seriously into new electronic delivery channelsAuthor: Dogarawa Ahmad Bello
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