Ebay Non Delivery Claim

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Get help with an item that hasn't arrived eBay

    https://www.ebay.com/help/buying/returns-refunds/get-help-item-hasnt-arrived?id=4042
    If your item hasn't arrived, you're protected by the eBay Money Back Guarantee and can ask the seller for a refund. Some sellers may also be able to send you out a replacement item, if they have one. Check your item's delivery information

Help a buyer with an item they didn’t receive eBay

    https://www.ebay.com/help/selling/managing-returns-refunds/helping-buyers-items-not-received?id=4116
    If your buyer hasn’t received their item and the estimated delivery date has passed, they’ll let you know there’s an issue by opening an “item not received” request. If a buyer opens a request, we’ll send a message with all of the details to your registered email address—it’ll also be available in your eBay Messages - opens in ...

Getting help with an item that hasn't arrived eBay

    https://www.ebay.com.au/help/returns-refunds/item-not-delivered/item-not-received?id=4042
    If the delivery address you provided during checkout is incorrect, select Contact the seller on the order's delivery information page and see if they'll cancel the order. They can then relist the item for you to repurchase with the correct address. If the seller has already posted the item, they won't be able to change the delivery address.

eBay Money Back Guarantee

    https://pages.ebay.com/ebay-money-back-guarantee/
    Get the item you ordered or your money back—it’s that simple. Our eBay Money Back Guarantee applies to virtually everything on our site, and there's no extra fee for coverage. It’s automatic and covers your purchase price plus original shipping on eligible purchases*. Follow these steps to get your refund.

Common eBay Scams: How to Spot and Avoid them

    https://www.comparitech.com/identity-theft-protection/ebay-scams/
    Jun 04, 2019 · Non-delivery scam An eBay money-back guarantee protects buyers from fraudulent sellers, save for some exclusions. The following is a list of items that are not covered, which means the seller can accept payment, fail to send the item, and then you as the buyer have no recourse through the eBay …

eBay Guaranteed Delivery eBay - eBay Seller Center

    https://pages.ebay.com/seller-center/shipping/ebay-guaranteed-delivery.html
    eBay Guaranteed Delivery guarantees the delivery dates for listings by eBay Store subscribers with 100 or more transactions per year, a late shipment rate of 5% or less, and same- or 1-day handling time. Guaranteed Delivery listings will get a visibility boost, and your customers will …

Resolution Center - eBay

    https://resolutioncenter.ebay.com/
    We always encourage our members to communicate with each other when there's a problem with a transaction. The first step is to contact the member through …

Tracking shows delivered but buyer says item not r ... - eBay

    https://community.ebay.com/t5/Archive-Selling/Tracking-shows-delivered-but-buyer-says-item-not-received/td-p/24663223
    Tracking shows delivered but buyer says item not received. chloe_426. ... Any advice on how to handle? Isn't the whole point of delivery confirnatiom to have proof that the item has been delivered? ... The buyer should be covered under Ebay buyer insurance, unless they claim this a lot. 22,563 Views Message 2 of 11 8 Helpful Highlighted. Re ...

How long does a buyer have to open a case and requ ... - eBay

    https://community.ebay.com/t5/Electronics/How-long-does-a-buyer-have-to-open-a-case-and-request-a-refund/td-p/2933548
    Ebay has been making $800 a month in fees from me, it might not seem much to some but I have had returns that absolutely had no issues and buyers just wanted a refund. Please tell me 45 days is wrong. More like 7 days to file a claim would be perfect this is ridiculous.

eBay UK : How to use the Resolution Centre

    https://pages.ebay.co.uk/ebay-money-back-guarantee/how-to-help.html
    eBay Money Back Guarantee protects you in case you do not receive your item or if the item is not as described in the listing. If this happens, you need to tell your seller within 30 days of your actual or latest estimated delivery date. The programme is designed to protect purchases that are usually sent by post – over 99% of listings on eBay.

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