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https://www.ebay.com/help/buying/returns-refunds/get-help-item-hasnt-arrived?id=4042
eBay Money Back Guarantee policy. To ensure all of our members have a great experience on eBay, most purchases are covered under eBay Money Back Guarantee. 13 min article; Return an item for a refund. If your item arrives damaged, doesn't match the listing description, or is the wrong item, you can return it for a refund.
https://resolutioncenter.ebay.com/
We always encourage our members to communicate with each other when there's a problem with a transaction. The first step is to contact the member through …
https://pages.ebay.co.uk/ebay-money-back-guarantee/how-to-help.html
eBay Money Back Guarantee protects you in case you do not receive your item or if the item is not as described in the listing. If this happens, you need to tell your seller within 30 days of your actual or latest estimated delivery date. The programme is designed to protect purchases that are usually sent by post – over 99% of listings on eBay.
https://community.ebay.co.uk/t5/Buyer-Central/Ebay-reuse-to-help-non-delivery-when-tracking-shows-item/td-p/6461835
My item was not delivered but ebay and sellers refuse to accept or even investigate a non delivery, it seems Ebay is a law unto themselves by accepting the tracking information as item delivered even though it is well known and documented by the british press, courier drivers bulk drop parcels...
https://www.ebay.co.uk/help/buying/returns-refunds/reporting-item-didnt-receive?id=4042
If your item hasn't arrived, you're protected by the eBay Money Back Guarantee and can either ask the seller for a refund, or for them to send you a replacement item (if they have one). Check your item's delivery information. If your item hasn't arrived yet, the first thing to do is check the delivery information.
https://resolutioncentre.ebay.com.au/
We always encourage our members to communicate with each other when there's a problem with a transaction. The first step is to contact the member through …
https://community.ebay.com/t5/Archive-Selling/Help-Non-receipt-dispute/td-p/23640494
The buyer filed a non-receipt dispute through Paypal. The item was shipped with a tracking number by creating a shipping label with Paypal. The buyer refused to accept the item on delivery and the item is on the way returning to me. I shipped the item to the confirmed Paypal address. Since the buy...
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