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https://www.ebay.com/help/buying/returns-refunds/get-help-item-hasnt-arrived?id=4042
If your item is showing as delivered, or the estimated delivery date has passed, check with a neighbor in case you weren't home when the package arrived and they took delivery of it for you. Let the seller know your item hasn't arrived
https://pages.ebay.co.uk/ebay-money-back-guarantee/how-to-help.html
1) Problem with your purchase? – How you contact your seller and open up a case. Sellers want to maintain a good reputation and in most cases will look to fix the problem straightaway, so contact them first – either via "My eBay" or directly using the Resolution Centre.To benefit from the eBay Money Back Guarantee, you must do so within 30 days of your actual or latest estimated delivery date.
https://community.ebay.com/t5/Archive-Selling/Buyer-opens-Case-when-Tracking-shows-DELIVERED/td-p/19735142
It would save everyone a lot of trouble if eBay had an automated way to reject cases being opened for "Not Received" when tracking shows "Delivered". This is the 2nd one this month I have had to deal with. All a buyer has to do is open a case for "Item not received" and they grab that money from m...
https://resolutioncenter.ebay.com/
We always encourage our members to communicate with each other when there's a problem with a transaction. The first step is to contact the member through …
Buy & sell electronics, cars, clothes, collectibles & more on eBay, the world's online marketplace. Top brands, low prices & free shipping on many items.
https://pages.ebay.com/seller-center/service-and-payments/case-resolution.html
When an unpaid item case closes without the buyer paying, the seller will automatically receive a final value fee credit from eBay, and we block the buyer from leaving feedback for that transaction. Using Resolution Center Sellers can open an unpaid item case through the Resolution Center.
https://pages.ebay.com/ebay-money-back-guarantee/
Our eBay Money Back Guarantee applies to virtually everything on our site, and there's no extra fee for coverage. It’s automatic and covers your purchase price plus original shipping on eligible purchases*. Follow these steps to get your refund.
https://pages.ebay.co.uk/ebay-money-back-guarantee/
eBay Money Back Guarantee covers over 99% of listings on ebay.co.uk when you pay with PayPal. Some types of listings are excluded: vehicles, real estate, businesses for sale, and digitally delivered goods or service. You can find all the details on the eBay Money Back Guarantee policy page.
https://community.ebay.com/t5/Member-To-Member-Support/Non-delivery-of-goods/qaq-p/27787564
Sellers especially those from overseas need to be held responsible for non delivery of goods. I think the check needs to clear when the goods are delivered and not the other way around. eBay really needs to crack down and step up their game.
https://www.comparitech.com/identity-theft-protection/ebay-scams/
Jun 04, 2019 · Non-delivery scam. An eBay money-back guarantee protects buyers from fraudulent sellers, save for some exclusions. The following is a list of items that are not covered, which means the seller can accept payment, fail to send the item, and then you as the buyer have no recourse through the eBay website. ... In this case, the purchase may be ...
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