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https://onlinelibrary.wiley.com/doi/abs/10.1111/j.1540-6210.2004.00343.x
The impact of new technology on public‐sector service delivery and citizens' attitudes about government has long been debated by political observers. This article assesses the consequences ofe‐government for service delivery, democratic responsiveness, and public attitudes over the last three years.Author: Darrell M. West
https://www.researchgate.net/publication/227723255_E-Government_and_the_Transformation_of_Service_Delivery_and_Citizen_Attitudes
E‐Government and the Transformation of Service Delivery and Citizen Attitudes Article in Public Administration Review 64(1):15 - 27 · February 2004 with 317 Reads How we measure 'reads'
https://www.semanticscholar.org/paper/E-Government-and-the-Transformation-of-Service-and-West/b30218d3305a80dd0fd799961b5f4f892ef02ada
The impact of new technology on public-sector service delivery and citizens' attitudes about government has long been debated by political observers. This article assesses the consequences ofe-government for service delivery, democratic responsiveness, and public attitudes over the last three years. Research examines the content of e-government to investigate whether it is taking advantage of ...
http://insidepolitics.org/WestEgovtPAR.pdf
E-Government and the Transformation of Service Delivery and Citizen Attitudes 15 Darrell M. West Brown University E-Government and the Transformation of Service Delivery and Citizen Attitudes The impact of new technology on public-sector service delivery and citizens’ attitudes about gov-ernment has long been debated by political observers.
https://www.academia.edu/2259806/E_Government_and_the_Transformation_of_Service_Delivery_and_Citizen_Attitudes
E‐Government and the Transformation of Service Delivery and Citizen Attitudes
https://dl.acm.org/citation.cfm?id=2729695
Since the 1990s e-government has been a leading feature of public sector reform in Malaysia. As elsewhere around the world, at the core Malaysia's e-government agenda is the desire to reinvent governance and service delivery so as to realize national developmental goals.Author: Noore Alam Siddiquee, Mohd. Zin Mohamed
https://www.argudenacademy.org/en/library/e-government-and-the-transformation-of-service-delivery-and-citizen-attitudes
E-Government and the Transformation of Service Delivery and Citizen Attitudes. The impact of new technology on public-sector service delivery and citizens' attitudes about government has long been debated by political observers. This article assesses the consequences of e-government for service delivery, democratic responsiveness, and public ...
https://core.ac.uk/display/79828031
e-Government and the transformation of service delivery and citizen attitudes . By Darrell M. West. Abstract. The impact of new technology on public-sector service delivery and citizens ’ attitudes about gov-ernment has long been debated by political observers. This article assesses the consequences of e-government for service delivery ...Author: Darrell M. West
http://www.dteconz.unizar.es/DT2005-01.pdf
the partial service delivery stage; (3) the portal stage, with fully executable and integrated service delivery; (4) the seamless stage, with full integration of e-services across administrative boundaries and (5) the interactive democracy stage. The fifth stage would be a landmark in the transition from e-government to e-governance through
http://www.iiisci.org/journal/CV$/sci/pdfs/QP476DK.pdf
channel for citizen-centered service delivery. This paper investigated e-government within the developing country context of South Africa. We used the interpretive paradigm primarily because we wanted to increase our understanding of the phenomenon of e-government for public service delivery within the local South African context.
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