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http://researchspace.csir.co.za/dspace/bitstream/handle/10204/966/Farelo_2006_D.pdf;sequence=1
number of case studies showcasing innovation in service delivery and customer focus. The crucial issues of corruption, human resource development and monitoring and evaluation are highlighted. 1. 1. ... E-Government is part of Public Service transformation guided …
http://www.iiisci.org/journal/CV$/sci/pdfs/QP476DK.pdf
E-Government & Public Service Delivery: Enabling ICT to put “People First” – A Case Study from South Africa Wikus VISSER Department of Informatics, University of Pretoria Pretoria, Gauteng, South Africa and Hossana TWINOMURINZI Department of Informatics, University of Pretoria Pretoria, Gauteng, South Africa ABSTRACT
https://www.researchgate.net/publication/242562043_E-Government_and_Public_Service_Delivery_Enabling_ICT_to_put_People_First_-_A_Case_Study_from_South_Africa
Visser and Twinomurinzi [24] studied the role of e-government in a service delivery programme concerned with social grants in South Africa and found that e-government was not aligned with the ...
https://www.britannica.com/topic/e-government
E-government is not without its critics. Some suggest that changes are limited to a managerial agenda of service delivery more consistent with the new public management and that the opportunities offered by the Internet for invigorating democracy and citizenship might be missed.
http://insidepolitics.org/egovtreport00.html
Of the 88 individuals contacted, 35 answered for a response rate of 40 percent. Individuals were queried about their views of e-government, what kind of research they have relied upon in developing their sites, and how e-government has affected service delivery, cost, and efficiency.
https://www.emerald.com/insight/content/doi/10.1108/TG-09-2015-0039/full/html
Aug 15, 2016 · Since 2009, e-government has been high on governmental agenda in Bangladesh. Seen as a vehicle for improving governance and service delivery, it is also presented as a key to fighting poverty and achieving the millennium development goals. Thus, the goals of e-government remain broad and ambitious. Can a developing country such as Bangladesh realize its e-government vision?Author: Noore Alam Siddiquee
https://granicus.com/dictionary/digital-government-services/
Digital government services (also called e-government) are defined as service delivery within government — as well as between government and the public — using information and communication technologies. Common digital services range from filling tax returns to renewing a driver’s license to applying for a …
https://www.emerald.com/insight/content/doi/10.1108/02640471011023360/full/html
– The purpose of this paper is to present challenges and opportunities of e‐government implementation in South Africa with special reference to service delivery and implications for libraries., – The paper is based on an in‐depth literature review from government documents, presidential state of the nation addresses, global and nation reports on e‐government, and reports on service ...Author: Stephen M. Mutula, Janneke Mostert
https://en.wikipedia.org/wiki/E-Governance
E-governance to Employee partnership (G2E) Is one of four main primary interactions in the delivery model of E-governance. It is the relationship between online tools, sources, and articles that help employees to maintain the communication with the government and their own companies.
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