E-Governance And Service Delivery

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E-Governance for Improved Public Service Delivery in Fiji

    https://file.scirp.org/pdf/JSSM20090300007_96973787.pdf
    implement e-governance to capture and internalize the benefits of quality services and satisfied customers. Keywords: e-governance, service delivery, customer satisfaction, quality of services, service improvement. 1. Introduction . The concept of electronic governance (e-governance) is defined as the application of Information and Communi-

E-Governance in Public Service Delivery

    http://www.northsouth.edu/newassets/files/ppg-research/Thesis_4th_Batch/Tapas_E-Governance_in_public_service_delivery.pdf
    on mutation service delivery. E-Governance Readines s has positive relationship with service delivery. For higher level of E-Governance Readiness the service performance is better. This data supports the theory of E-Governan ce which is intended to foster efficiency and effectiveness in public service deli very and making public sector ...File Size: 915KB

NeSDA

    https://www.nesdaportal.in/
    Note: Jammu & Kashmir and Uttarakhand have not provided adequate data for the assessment and hence are not considered for analysis here.

National e-Governance Service Delivery Assessment 2019

    https://www.nesdaportal.in/NeSDA_2019_Final_Report.pdf
    efficiency in public service delivery across all socio-economic citizen segments in the country. NeSDA assessment across all States & UTs is a milestone towards fortifying the foundation & impact of e-Governance in India. This study and analysis provides a holistic & comprehensive view of the effectiveness of e-Governance service delivery model ...

Governance and Public Service Delivery in Nigeria: The ...

    http://eprints.covenantuniversity.edu.ng/10335/1/Paper047%20FINAL%20Num17.pdf
    e-governance factors with democratic ideas will make governments more effective. In addition, it can promote cordial relationship with the citizens in order to achieve national development. This paper explores the emerging role of e-governance in promoting service delivery in the Nigerian public sector.

E-governance : its role, importance and challenges ...

    https://journalijcir.com/issues/e-governance-its-role-importance-and-challenges
    Poor governance has been undermining the service delivery and development initiatives undertaken by the majority of developing countries. Many of these governments have now started using e-governance as a mechanism to engender change in their governance systems for achieving development goals and to ensure better service delivery to citizens and other stakeholders.

Andhra Pradesh ranks low in e-governance delivery - The Hindu

    https://www.thehindu.com/news/national/andhra-pradesh/ap-ranks-low-in-e-governance-delivery/article30837436.ece
    Feb 16, 2020 · The State has scored poorly and is lagging behind most of the States in the National e-Governance Service Delivery Assessment (NeSDA) 2019, the report of …Author: Tharun Boda

Challenges of ICT and Electronic-Governance for Service ...

    https://www.researchgate.net/publication/321207275_Challenges_of_ICT_and_Electronic-Governance_for_Service_Delivery_in_the_Public_Service
    ing e-governance in public service delivery pre-sents an opportunity to leverage the infrastruc-ture that assists the marginalized citizens through. the provision of economic, efficient and effec- ...

E‐governance for improved public sector service delivery ...

    https://www.emerald.com/insight/content/doi/10.1108/09513551011032473/full/html
    Apr 06, 2010 · – The purpose of this paper is to explore the extent of corruption in India, Fiji and Ethiopia and survey citizen perception of how e‐governance could fight corruption. The main objective is to investigate and explore the potential of e‐governance applications in three countries representing three different regions of Asia, Africa, and Oceania., – A survey was conducted over 918 ...Author: Gurmeet Singh, Raghuvar D. Pathak, Rafia Naz, R. Belwal

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