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http://www.northsouth.edu/newassets/files/ppg-research/Thesis_4th_Batch/Tapas_E-Governance_in_public_service_delivery.pdf
3.1 Literature on Land Management System and Servic e Delivery 18 3.2 Literature on E-Governance In Public Service De livery 21 3.3 Summary of Literature Review 23 Chapter 4. Theoretical and Analytical Framework 24 4.1 Evolution of E-Governance 24 4.2 Maturity Model of E-Governance …File Size: 915KB
https://infonomics-society.org/wp-content/uploads/iji/published-papers/volume-9-2016/Public-Service-Delivery-and-e-Governance-The-Case-of-Pakistan.pdf
Public Service Delivery and e-Governance: The Case of Pakistan Asif Zaheer Shaikh1, Ume Laila Shah2, Chamila Wijekuruppu1 1Edith Cowan University, Western Australia 2National University of Science and Technology, Pakistan Abstract Effective Public Service Delivery (PSD) remains a challenging task for Public Sector Management
https://pdfs.semanticscholar.org/8585/003ee9ca813e6a896ceb1e529841b6e91992.pdf
through e-governance for effective public delivery system, long back in 1995 itself- it is now providing online service in the key government sectors. A country like Netherlands believed that, “protection of human rights meets the needs of the digital age” and that it has achieved 25 percent of public services through e-governance.
https://file.scirp.org/pdf/JSSM20090300007_96973787.pdf
tomer perception towards e-governance. Kasubiene and Vanagas [23] believe that since e-governance is a new research area and e-governance service quality aspect is even more in need for research, despite its importance in the public sector with due regard to the customer’s per-ceptions and expectations from a service delivery point of view.
https://journalijcir.com/issues/e-governance-its-role-importance-and-challenges
Many of these governments have now started using e-governance as a mechanism to engender change in their governance systems for achieving development goals and to ensure better service delivery to citizens and other stakeholders. Arguably, it also ensures improved public sector efficiency, accountability and responsiveness.
http://eprints.covenantuniversity.edu.ng/10335/1/Paper047%20FINAL%20Num17.pdf
e-governance factors with democratic ideas will make governments more effective. In addition, it can promote cordial relationship with the citizens in order to achieve national development. This paper explores the emerging role of e-governance in promoting service delivery in the Nigerian public sector.
http://www.oecd.org/gov/digital-government/45382562.pdf
better use public resources at large – e.g. to help improve public service delivery, enable citizens to better access services, reach out to the vulnerable parts of the population and foster open government – …File Size: 1MB
https://www.emerald.com/insight/content/doi/10.1108/09513551011032473/full/html
Apr 06, 2010 · – The purpose of this paper is to explore the extent of corruption in India, Fiji and Ethiopia and survey citizen perception of how e‐governance could fight corruption. The main objective is to investigate and explore the potential of e‐governance applications in three countries representing three different regions of Asia, Africa, and Oceania., – A survey was conducted over 918 ...Author: Gurmeet Singh, Raghuvar D. Pathak, Rafia Naz, R. Belwal
http://www.iiisci.org/journal/CV$/sci/pdfs/QP476DK.pdf
Public Service Innovation (CPSI), places significant importance to initiatives to transform government’s way of working through ICT – a notion commonly known as e-government / e-governance. E-Government & E-Governance The terms e-government and e-governance are often used to describe a government’s use of Information and
https://www.tandfonline.com/doi/abs/10.1080/02681102.2015.1034639
Jul 21, 2014 · E-Governance projects continue to witness sustained policy focus in low- and lower middle-income countries such as India. Not many e-Governance projects are, however, associated with improved performance leading to an enhanced public value, especially in the grassroots delivery units of government organizations engaged in provision of development services to people.Author: Amit Prakash
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