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https://www.moneysavingexpert.com/shopping/consumer-rights-refunds-exchange/
Even if the item's second-hand or reduced, it doesn't mean you get second-rate consumer rights, except where the seller pointed out the specific problems before you bought. The same consumer rights rules apply to second-hand and sale goods from shops. They must be of satisfactory quality and, if they're faulty, you can return them.
https://www.which.co.uk/consumer-rights/l/delivery-rights
Delivery rights If you’ve had a damaged delivery or it didn’t arrive at all, your rights are protected by the Consumer Rights Act and the Consumer Contracts Regulations. Our guides can help you make a …
https://www.ibblaw.co.uk/insights/blog/consumer-law-delivery-goods
If you are a trader selling goods in the course of a business to a consumer i.e. an individual not buying those goods wholly or substantially for the purpose of the consumer’s business, then certain obligations are imposed for delivery times under the Contracts (Information, Cancellation and Additional Charges) Regulations 2013 that came into force on 13 June 2013.
http://www.legislation.gov.uk/ukpga/2015/15/section/28/enacted
(c) the consumer told the trader before the contract was entered into that delivery in accordance with subsection (3), or at the agreed time or within the agreed period, was essential, then the consumer may treat the contract as at an end.
https://products.cooley.com/2020/03/18/covid-19-consumer-rights/
Mar 18, 2020 · Delivery and/or repair delays in a time of self-isolation / social distancing; and; The effect of staff shortages on customer service and other key areas of the business such as product safety, engineering and so on. One important consideration is the potential impact on consumer rights.
https://www.moneysavingexpert.com/shopping/delivery-rights/
If your item just doesn't turn up then the retailer is in breach of its contract with you, and your consumer rights take effect. This guide is more about redress and compensation for late deliveries - for full details on your rights when shopping, and how to get a refund or replacement, see our Consumer Rights guide.
https://www.ridc.org.uk/content/consumer-rights
The trouble with the Consumer Rights Act (2015) is that it’s written in language that’s not easy to understand, and there aren’t many websites that explain it in plain language. So RiDC has put together a guide to consumer rights, written without the legal lingo. It covers goods and services you’ve bought online as well as from a shop.
https://www.which.co.uk/consumer-rights/regulation/consumer-rights-act
The Consumer Rights Act 2015. The Consumer Rights Act 2015 became law on 1 October 2015, replacing three major pieces of consumer legislation - the Sale of Goods Act, Unfair Terms in Consumer Contracts Regulations, and the Supply of Goods and Services Act.
https://www.ccpc.ie/consumers/2020/03/12/covid-19-faq/
Mar 12, 2020 · COVID-19 Consumer Rights FAQs. March 12, 2020. UPDATED: 18 March 2020. The COVID-19 (Coronavirus) situation is continually changing and you may have questions about your rights as a consumer. Our Q&A covers the most frequently asked questions from consumers on travel, insurance and shopping online.
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