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https://www.which.co.uk/consumer-rights/l/delivery-rights
Delivery rights If you’ve had a damaged delivery or it didn’t arrive at all, your rights are protected by the Consumer Rights Act and the Consumer Contracts Regulations. Our guides can help you make a …
https://www.moneysavingexpert.com/shopping/consumer-rights-refunds-exchange/
Even if the item's second-hand or reduced, it doesn't mean you get second-rate consumer rights, except where the seller pointed out the specific problems before you bought. The same consumer rights rules apply to second-hand and sale goods from shops. They must be of satisfactory quality and, if they're faulty, you can return them.
https://www.which.co.uk/consumer-rights/regulation/consumer-rights-act
The Consumer Rights Act 2015. The Consumer Rights Act 2015 became law on 1 October 2015, replacing three major pieces of consumer legislation - the Sale of Goods Act, Unfair Terms in Consumer Contracts Regulations, and the Supply of Goods and Services Act.
https://www.moneysavingexpert.com/shopping/delivery-rights/
If all else fails and you need an item delivered by a specific time or date, there's a little-known rule of law you can use to give yourself extra consumer protection. Get the company to agree to a delivery deadline marked 'time is of the essence', and you'll qualify for a load of extra rights if things go wrong.
https://www.saconsumercomplaints.co.za/your-rights/
As a consumer you have certain rights and you must know your rights and consumers should be aware that they are entitled to enforce their rights. The consumer protection act and the Bill of Rights allow consumer certain rights and these include the following: Right to privacy. Right to choose your product. Right to fair and honest dealing.
https://www.moneyadviceservice.org.uk/en/articles/consumer-rights-what-you-need-to-know
Consumer rights – what you need to know Whenever you buy something, be it a product or a service, on the high street or online, you have rights. Knowing your rights can help if what you have paid for does not meet your expectations or is faulty.
https://www.localsolicitors.com/consumer-guides/consumer-rights-on-late-and-non-delivered-goods
Consumer Rights On Late and Non-Delivered Goods. When you make a purchase online, by phone or through mail order and your item does not arrive or arrives later than expected, you are entitled to request a refund from the seller.
https://www.accc.gov.au/consumers/sales-delivery/non-delivery-of-products-services
Failure to supply a product or service. When a business accepts your payment for products or services they must supply them to you within the timeframe they have indicated or if no time was specified, within a reasonable time.
https://www.theguardian.com/money/2018/sep/09/online-orders-complaints-delivery-compensation
Sep 09, 2018 · Consumer disputes website Resolver received about 60,000 complaints about online purchases and deliveries last year – a rise of 177% – and they keep rolling in.
https://www.citizensadvice.org.uk/Global/CitizensAdvice/Post%20and%20Telecoms/Consumer%20Rights%20for%20Parcels%20Delivery%20-%20Final%20Report.pdf
When faced with a parcel delivery problem, around 40 per cent of consumers took some form of action. We found that consumers who were confident in their knowledge of consumer rights were more likely to take action when a problem occurs. The survey found that most consumers do not switch retailer as a result of problems with parcel deliveries.
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