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https://www.alrc.gov.au/publication/family-violence-and-commonwealth-laws-dp-76/4-screening-information-sharing-and-privacy/service-delivery-reform/
4.9 In December 2009, the Australian Government announced a Service Delivery Reform initiative aimed to ‘improve the efficiency and effectiveness of service delivery to the Australian people’.
https://www.wa.gov.au/government/announcements/servicewa-reform-government-service-delivery-western-australians
ServiceWA to reform government service delivery for Western Australians ServiceWA is putting the citizen at the centre of service delivery by piloting a simplified way to access transactional government services.
https://www.themandarin.com.au/109229-is-services-australia-the-last-great-hope-for-federal-digital-transformation/
May 29, 2019 · The Australian government has often been a world leader in service-delivery innovation, but the time has come for the next wave of reform. The Australian government’s aspirations are to be one of the world’s top three digital governments, but the multiple false-starts in the digital transformation office/agency and high-profile technology mishaps (#censusfail, Robodebt, the …
https://www.miragenews.com/servicewa-to-reform-government-service-delivery-for-western-australians/
May 10, 2019 · This reform brings together services currently delivered across five agencies, including the departments of Transport, Justice, Communities, Primary Industries and Regional Development; and the Western Australia Police Force.
https://www.aph.gov.au/About_Parliament/Parliamentary_Departments/Parliamentary_Library/pubs/rp/BudgetReview201112/HumanServices
Those reforms involve the incorporation of two major service delivery statutory agencies, Centrelink and Medicare Australia, into the DHS. Another agency affected by this budget initiative, the Child Support Agency (CSA), which is responsible for the delivery of the Child Support Scheme, is already a …
https://www1.health.gov.au/internet/publications/publishing.nsf/Content/work-review-australian-government-health-workforce-programs-toc~chapter-9-opportunities-reform-program-delivery-policy-development~chapter-9-grants-management-reform
One of the key means of producing efficiencies is to reduce unnecessary red tape and compliance costs for funded agencies in program delivery and to streamline program administration. In early 2010 the Australian Government commenced a process of strategic reviews of a number of Commonwealth agencies and departments including DoHA.
https://www.apsreview.gov.au/sites/default/files/resources/delivering-local-solutions.pdf
involved in service delivery and managing grants as well as directly liaising with state and local governments. The National Disability Insurance Scheme (NDIS), as an emerging approach to empowering communities to make their own choices about service delivery, spans categories 2 …
The Department of Social Services acknowledges the traditional country throughout Australia on which we gather, live, work and stand. We acknowledge all traditional custodians, their Elders past, present and emerging and we pay our respects to their continuing connection to their …
https://pmc.gov.au/sites/default/files/publications/delivering-for-australians.pdf
A world-class Australian Public Service: The Government’s APS reform agenda 7 Greater attention to aged care services and our new mental health and suicide prevention initiatives will deliver support for Australians when and where they need it, while working towards better outcomes in suicide prevention.
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