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https://hbswk.hbs.edu/Pages/browse.aspx?HBSTopic=Service%20Delivery
Read Articles about Service Delivery- HBS Working Knowledge: The latest business management research and ideas from HBS faculty.
https://www.news24.com/Tags/Topics/service_delivery
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https://www.cio.com/article/2462369/7-steps-to-excellent-service-delivery.html
7 Steps to Excellent Service Delivery. ... IT service owners, business owners, and business users the opportunity to be part of a service delivery improvement program.
http://siteresources.worldbank.org/PSGLP/Resources/PublicServiceDelivery.pdf
vides conceptual and practical guidance on alternative service delivery frameworks for extending the reach and access of public services.The series also covers safeguards for the protection of the poor,women,minorities and other disadvantaged groups; strengthening institutional arrangements for
https://www.researchgate.net/publication/253240244_Strategies_to_improve_service_delivery_in_local_authorities
Makanyeza, Kwandayi and Ikobe (2013) in a paper on strategies to improve service delivery in local authorities discovered that service delivery was poor mainly because of factors such as councillor interference and political manipulation, corruption and lack of accountability and transparency, inadequate citizen participation,...
https://www.reference.com/business-finance/service-delivery-b40d5bbd6275c5da
Service delivery is a component of business that defines the interaction between providers and clients where the provider offers a service, whether that be information or a task, and the client either finds value or loses value as a result. Good service delivery provides clients with an increase in value.
https://www.asha.org/SLP/schools/School-Based-Service-Delivery-in-Speech-Language-Pathology/
School-Based Service Delivery in Speech-Language Pathology This resource is designed to provide information about the range of service delivery models in schools, considerations for providing these services, and relevant resources.
Africa's Public Service Delivery & Performance Review is a peer reviewed journal, aimed at the promotion and sharing of knowledge, skills and innovations in government and the wider Public-Sector environment in South Africa and abroad. With a multi-disciplinary outlook, the journal will stimulate service delivery and performance challenges being faced in government.
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