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https://www.news24.com/Tags/Topics/service_delivery
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http://www.statssa.gov.za/?p=9701
Mar 30, 2017 · The state of basic service delivery in South Africa: In-depth analysis of the Community Survey 2016 data Tremendous progress has been made …
Africa's Public Service Delivery & Performance Review is a peer reviewed journal, aimed at the promotion and sharing of knowledge, skills and innovations in government and the wider Public-Sector environment in South Africa and abroad. With a multi-disciplinary outlook, the journal will stimulate service delivery and performance challenges being faced in government.
https://repository.up.ac.za/bitstream/handle/2263/3916/Crous_Service(2004).pdf?sequence=1&isAllowed=y
administration are the logical consequences of the practice of service delivery from the earliest times. 574 Journal of Public Administration † Vol 39 no 4.1 † November 2004 SERVICE DELIVERY IN THE SOUTH AFRICAN PUBLIC SERVICE: IMPLEMENTATION OF THE BATHO PELE PRINCIPLES BY STATISTICS SOUTH AFRICA M. Crous School of Public Management and ...
https://repository.up.ac.za/handle/2263/3916
The Batho Pele White Paper states that the South African Public Service will be judged by one criterion: its effectiveness in delivering services that meet the basic needs of all South African citizens, and the aim of this study was to evaluate the implementation of the principles of the Batho Pele White Paper, as a definitive government ...Author: Mareli Crous
https://www.polity.org.za/article/the-reasons-behind-service-delivery-protests-in-south-africa-2009-08-05
Over the past few weeks South Africa experienced a wave of protest action across most provinces. According to ANC spokesperson Jesse Duarte there have been protests in ‘only' 14 of the 283 municipalities, but other sources put the figure at more than twenty. The strike this week by municipal workers raises fears that dissatisfaction with municipal service delivery may further increase and ...
https://www.cfr.org/blog/south-africa-what-does-service-delivery-really-mean
May 15, 2014 · “Service delivery” is a common phrase in South Africa used to describe the distribution of basic resources citizens depend on like water, electricity, sanitation infrastructure, land, and housing.
https://mg.co.za/tag/service-delivery-protests/
Nov 08, 2019 · Service Delivery Protests. ... South Africa has been engulfed in a cacophony of contestation as anger bubbles to the surface of our unequal …
https://journals.co.za/content/journal/apsdpr
Africa’s Public Service Delivery and Performance Review (APSDPR) is a journal in the niche area of Public Service Monitoring and Evaluation.The journal is a peer reviewed journal, aimed at the promotion and sharing of knowledge, skills and innovations in government and the wider Public Sector environment in South Africa and abroad. With a multi disciplinary outlook, the journal will ...
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