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https://www.gfoa.org/evaluating-service-delivery-alternatives
Evaluating service delivery alternativess may be triggered by financial pressures or dissatisfaction through customer feedback, so consideration of alternatives poses risks, such as financial, political, legal, and service quality.
https://openknowledge.worldbank.org/bitstream/handle/10986/10531/534590GET0note1ked0questions0series.pdf;sequence=1
This brief describes in detail Canada‟s Policy on Alternative Service Delivery and service delivery reviews in the UK, such as the Prior Options Reviews, Better Quality Services and Best Value Reviews, Market Testing, and Fundamental Expenditure Reviews. Links are provided to relevant documents and case studies. II. Canada’s Policy on Alternative Service Delivery:1 A. Brief Background
https://openknowledge.worldbank.org/bitstream/handle/10986/10530/534580GET0note1ked0questions0series.pdf?sequence=1&isAllowed=y
suc h reviews is critical to gaining the consent of the public, such as a looming fiscal crisis. III. Alternative Service Delivery . Alternative Service Delivery (ASD) refers to the organizational and structural choices in improving the delivery of programs and services…
http://siteresources.worldbank.org/PUBLICSECTORANDGOVERNANCE/Resources/285741-1368636830774/201305_1.pdf
The World Bank 1 GET Note: Public Service Delivery in the Era of Digital Governance “Recently Asked Questions” Series May 2013 GET Notes – Recently Asked Questions Series intends to capture the knowledge and advice from individual engagements of the World Bank’s Global Expert Team on Public Sector Performance (PSP GET).
https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4865495/
Alternate service delivery models for cancer genetic services have been proposed to improve access to care for individuals in underserved areas who are unable to travel to genetic counseling. The majority of genetic counselors report having used at least one alternate service delivery model ( 46 ).Author: Adam Hudson Buchanan, Alanna Kulchak Rahm, Janter L. Williams
https://www.solgm.org.nz/Resources/Attachment?Action=Download&Attachment_id=568
A service delivery review is a process of determining whether the existing means for delivering a service remains the most efficient, effective and appropriate means for delivering that service. The legislation requires that a service delivery review should periodically assess “the cost-effectiveness
http://ffc.co.za/docman-menu-item/commission-submissions/307-chapter-8-alternative-service-delivery-arrangements-1
Chapter 8 ALTERNATIVE SERVICE DELIVERY ARRANGEMENTS: THE CASE OF MUNICIPAL AGENCIES Sasha Peters 8.1 Introduction In the last thirty years, the public sector’s traditional role has shifted, away from fi nancing, owning and managing projects to parcelling out of aspects of delivery through the use of alternative service delivery (ASD ...
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