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https://www.tbs-sct.gc.ca/pubs_pol/opepubs/TB_B4/pg-gs/pg-gs01-eng.asp
The Policy Guide is a companion document to the Treasury Board Policy on Alternative Service Delivery (ASD). It provides background policy information and guidelines that are helpful in understanding the Public Interest Test questions and other issues that should be considered when undertaking alternative service delivery initiatives.
https://www.tbs-sct.gc.ca/pubs_pol/opepubs/tb_b4/asd-dmps01-eng.asp
Annex A - Definitions of Alternative Service Delivery Arrangements A.1 Creating New Organizations Within the Federal Government Machinery. Service agencies provide services within an agreed-upon policy and legislative framework. These agencies are usually managed on the basis of accountability for results and require only general ministerial monitoring.
http://www.gouvernance.ca/publications/96-50.pdf
of the alternative service delivery initiative. Second, we sketch a simple analytical framework to guide our analysis of the alternative service delivery debate: we stylize three worlds corresponding to the different ways in which the ASD problem is approached, and
http://ffc.co.za/docman-menu-item/commission-submissions/307-chapter-8-alternative-service-delivery-arrangements-1
Alternative ways of structuring service delivery, which include but are not limited to outright marketisation, have gained prominence, as policy-makers realise the constraints of traditional bureaucratic government structures. This phenomenon of ‘unbundling bureaucracy’ is commonly referred to as ASD arrangements (Wilkins, 2003). Ford and
http://siteresources.worldbank.org/PUBLICSECTORANDGOVERNANCE/Resources/285741-1345485407865/AlternativeServiceDeliveryMechanism.pdf
alternative organizational designs because hierarchical, vertically -integrated departments have proven too rigid and unresponsive in a public sector environment that is increasingly complex, turbulent, and demanding. Unbundling bureaucracy through Alternative Service Delivery (ASD) is an innovative response to the pressures of scarce
https://openknowledge.worldbank.org/bitstream/handle/10986/10531/534590GET0note1ked0questions0series.pdf;sequence=1
What is Alternative Service Delivery (ASD) in the Canadian context and what are examples of other types of service delivery reviews? I. Purpose This brief describes in detail Canada‟s Policy on Alternative Service Delivery and service delivery reviews in the UK, such as …
https://www.cipfa.org/policy-and-guidance/publications/a/a-practical-guide-to-alternative-delivery-models-online
The guide will be useful for people working with or in alternative delivery models, including: • managers and officers involved in commissioning services • managers looking at new models for delivering existing or new services • those looking to develop a specific service delivery vehicle or enterprise in their area.
https://www.civicfed.org/civic-federation/blog/alternative-service-delivery-needs-meet-stringent-criteria
Alternative service delivery refers to any process that shifts some or all of the functions, risks or responsibilities for delivering a service from the primary government to the private sector or another public entity. When the function is transferred to the private sector it is commonly referred to as privatization. Alternative service delivery can take many forms such as an
https://www.doh.wa.gov/Portals/1/Documents/1000/PMC-ImproveServiceDeliveryLeanSixSigmaReport.pdf
IMPRovIng SeRvICe deLIveRy In goveRnMenT WITH Lean SIx SIgMa albert Morales on behalf of the IBM Center for The Business of government, we are pleased to present this report, “Improving Service delivery in govern-ment with Lean Six Sigma,” by John Maleyeff. Since the passage of the government Performance and Results act ofFile Size: 766KB
http://siteresources.worldbank.org/PSGLP/Resources/PublicServiceDelivery.pdf
vides conceptual and practical guidance on alternative service delivery frameworks for extending the reach and access of public services.The series also covers safeguards for the protection of the poor,women,minorities and other disadvantaged groups; strengthening institutional arrangements for
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