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https://www.ups.com/us/en/help-center/shipping-support/service-guarantee.page
Suspension of Service Guarantee Effective March 26, 2020 and until further notice, we have suspended the UPS Service Guarantee for all shipments from any origin to any destination. For all U.S. origin shipments, the Service Guarantee suspension became effective as of March 24, 2020.
https://www.ups.com/us/en/about/news/important-updates.page
The UPS Service Guarantee is suspended for all shipments from any origin to any destination. ... Constant monitoring of our air and ground networks to address potential sources of disruption in our air and ground networks. ... UPS delivery operations have been designated critical infrastructure by governments and we continue to pick up and ...
https://www.logisticsmgmt.com/article/for_ups_and_fedex_holiday_service_guarantees_it_appears_all_things_are_even
Nov 04, 2019 · When I asked FedEx for comment on what UPS sent, regarding the differences in holiday season service guarantees, a FedEx spokesman told me that things have changed, with the Money Back Guarantee for FedEx Ground and FedEx Home Delivery being suspended temporarily for packages picked up on Monday, Dec. 2 through Tuesday, Dec. 24.
https://www.lateshipment.com/blog/covid-19-service-updates-from-fedex-ups-usps-dhl-canada-post/
Mar 20, 2020 · UPS has suspended the requirement of signatures for most of its deliveries. During a delivery requiring a signature, the parcel is left on the customer’s doorstep with the form to be signed and a sticky note on it by the UPS driver. The driver then retrieves the form after the customer has signed it and is away at a safe distance.Author: Naveen Selvaraj
https://www.dealnews.com/features/UPS-Suspends-Guaranteed-Christmas-Delivery-for-Ground-Orders/649930.html
This is a busy week for UPS, but it appears as if the shipping giant isn't up to the task. When entering an order number on the UPS tracking page, a message is displayed that says UPS Ground delivery guarantees are suspended until December 26. Are any of your orders affected by this delay?
https://www.supplychaindive.com/news/coronavirus-ups-fedex-suspend-service-guarantees/575280/
10 days ago · UPS and FedEx warn in their customer notices that shippers need to check with destination addresses to ensure they are open and avoid delivery exceptions. FedEx has suspended signature requirements in many cases (though charges for the service are still in place as FedEx drivers collect other information in lieu of a signature).
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