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https://forum.telus.com/t5/My-Mobility-Account/Loyalty-and-Retention/m-p/28919
Your best bet is to go on month to month until you see something you like from Telus or other providers. In the meantime, tell them you want that 10% discount on your current plan. All those credits and free stuff you will lose. If you need a phone to pass the time, look on craigslist. 01-25-2014 11:37 AM.
https://www.telus.com/en/support/contact-us
Plans and Features. Long Distance Plans. Wireless Home Phone. Shop online and save $50. Save big with our latest deals on Mobility, Internet, Optik TV, SmartHome Security, and more. Shop deals. Save $1,200 on Internet + Optik TV + Home Phone Plus get a $200 bill credit (including tax) when you order online.
https://www.genymoney.ca/step-by-step-guide-on-how-to-negotiate-telus-and-shaw-internet/
My brother and others we’ve known always have luck with Telus when speaking to the retention/loyalty departments. However, I, my sister, and others get rejected no matter how many times we try! After years of trying our best to keep the rates low, we finally switched to Lightspeed and have been very happy.
https://www.glassdoor.ca/Salary/TELUS-Loyalty-and-Retention-Specialist-Salaries-E8006_D_KO6,38.htm
The typical TELUS Loyalty and Retention Specialist salary is $55,718 per year. Loyalty and Retention Specialist salaries at TELUS can range from $48,444 - $65,159 per year. This estimate is based upon 24 TELUS Loyalty and Retention Specialist salary report (s) provided by employees or estimated based upon statistical methods.
https://ca.indeed.com/cmp/Telus-3/reviews?fjobtitle=Retention+Specialist
Loyalty and Retention Specialist (Former Employee) - Calgary, AB - 1 April 2018. I very much enjoyed working at Telus. Arguing with people about cancelling their phone plans was actually a lot of fun. I developed very strongg communication and negotiating skills.
https://ca.indeed.com/cmp/Telus-3/reviews?fjobtitle=Retention+Specialist&start=20
Working at Telus was like working with family. The Loyalty and Retention team was a close knit unit of employees. Managers were attentive and helpful, colleagues were eager and hardworking. The experience at Telus was exceptional!.
https://www.reddit.com/r/Edmonton/comments/2tgtuj/can_any_telus_employees_explain_how_loyalty_works/
If neither company is going to reward loyalty, I will jump back and forth to take advantage of the promo pricing. I called tonight, to cancel Shaw, then called Telus to set up. Timed it so that at worse I will have a few hours Monday without internet service. I guess the apathy of customers makes it easy for them to keep gouging.
https://telusjobs.telus.com/app-b/jobs/loyalty-retention-specialist-i-27601
Thanks for your interest in the Loyalty & Retention Specialist I position. ... Must be available to work up to 37.5 hours per week in a variety of shifts to meet the changing needs of our business; ... TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified ...
https://ca.indeed.com/cmp/Telus-3/reviews?fcountry=CA&floc=Scarborough%2C+ON
Loyalty and Retention Specialist (Former Employee) - Scarborough, ON - 8 April 2019 I worked as CSR for 17 year's at TELUS, that included many job duties and tasks of an inbound call centre. I have had the opportunity to work along side manager's and gain experience over the year's.
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