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https://developer.salesforce.com/forums/?id=9060G000000UUNzQAO
GM, I created a WF (criteria as Status=In Progress) with two time based actions, emails one after one hour and another after two hours.Two actions went into queue.After the first hour, email was sent and entry removed from queue. Now, I changed the status to Submitted.But still the second entry in the queue sent the email.
https://help.salesforce.com/s/articleView?id=000005245&language=en_US&type=1
No. Time-dependent actions remain in the Workflow Queue until processed or the rule criteria for the Workflow Rule are evaluated as "false." If a record no longer matches the rule criteria when the rule is evaluated, Salesforce removes the time-dependent actions queued for that record.
https://www.shellblack.com/administration/time-dependent/
To setup a delay in the workflow action, click the “Add Time Trigger” button. The next screen asks you to set the length of the delay in hours and days. Minutes is not available and even when you select hour, it can be anytime during that hour depending …
https://www.shellblack.com/whiteboard/workflow-rules-immediate-and-time-dependent-actions/
So, if you select time delayed Workflow actions, you get a little bit of an interface inside Salesforce where you pick a number, you will have a toggle where you can pick either number of days, or either number of hours.
https://www.emizentech.com/blog/configure-time-based-workflows.html
In Salesforce actions are of two types. Immediate Actions. Immediate actions execute, the moment when the criteria is met. Time-Dependent Action. Time-Dependent actions execute at a specific time defined by you, such as sending an Email alert after 48 hours of lead creation.
https://community.bmc.com/s/article/How-to-configure-Time-Dependent-Workflow-in-Remedyforce-to-send-email-alerts-only-during-Business-hours-days
Workflows are standard Salesforce functionality and at present, Time-Dependent Workflow does not consider Business hours/days. For example: If you want to send an email after 3 days of rule trigger date excluding weekends. If rule triggers on Friday, the email should be sent on Wednesday counting three days as Friday, Monday and Tuesday.
https://salesforce.stackexchange.com/questions/83993/time-dependent-workflow-action-execution-order
Time-dependent actions aren't executed independently. They're grouped into a single batch that starts executing within one hour after the first action enters the batch. So the sequence for the screenshot you posted is not gauranteed (atleast as per documentation) Salesforce doesn't necessarily execute time triggers in the order they appear on the workflow rule detail page.
https://www.simplysfdc.com/2013/03/salesforce-time-dependent-workflow-and.html
Time-Dependent Workflow is a very nice feature out-of-the-box from Salesforce. You can easily configure it to do action such as: create task, send email alert, field update and send outbound message. The actions will only trigger when before or after certain date or hour as configured.
https://mindmajix.com/time-dependent-workflow-rule
About “Record Level Security In Salesforce” Automation By Workflow Rule. WFR is an automated mechanism in Salesforce by which, when a record is created or edited, we can perform 4 types of actions and make our business automated, without writing any code.
https://trailhead.salesforce.com/en/content/learn/modules/action-plans-in-financial-services-cloud/configure-business-hours-working-days-and-roles
Set up working days. From Setup, enter Business Hours in the Quick Find box, then select Business Hours. Next to the default record, click Edit and set your time zone. Ryan selects Central Standard Time. Wealth management at Cumulus works Monday through Friday, 8:00 AM to 4:00 PM. Ryan makes these changes in the Business Hours section.
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