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https://www.un.org/development/desa/capacity-development/what-we-do/service-delivery-model/
Service Delivery Model. The multi-dimensional nature of the 2030 Agenda has encouraged a re-examination of programme and service delivery models developed prior to its adoption, with a view to ...
https://www.finance.gov.au/publications/delivering-australian-government-services-access-and-distribution-strategy/capability.html
Delivering Australian Government Services Access And Distribution Strategy Capability.html
https://aisel.aisnet.org/cgi/viewcontent.cgi?article=1009&context=confirm2011
delivery elements that are significant for managing IT service delivery by Business and IT executives from Nicaraguan Internet Service Providers. 4. IT Service Delivery Maturity Model (SDMM) The proposed IT Service Delivery Maturity Model (SDMM) is a mechanism for formalizing and assessing IT Service Delivery Elements.
https://www.getronics.com/news-insights/whats-a-global-service-delivery-model-and-why-do-i-need-one/
When setting out on the journey to create these standardised processes it is important to note the many potential pitfalls along the way. Nevertheless, through careful planning, the adoption of a well thought out strategy, and the introduction of a Global Service Delivery Model (GSDM), global standardisation can be achieved and with it many benefits realised.
https://www.thinkhdi.com/library/supportworld/2011/service-architecture.aspx
That’s it: A standardized approach for creating a service delivery business process. It may differ slightly from service to service, to accommodate specific delivery activities, but the flow and lifecycle should remain constant and consistent. In the next issue of SupportWorld, we will discuss the service interaction model in greater detail ...
https://www.cio.com/article/2462369/7-steps-to-excellent-service-delivery.html
7 Steps to Excellent Service Delivery. ... IT service owners, business owners, and business users the opportunity to be part of a service delivery improvement program.
http://weblog.tetradian.com/2012/09/22/service-function-capability-again/
Sep 22, 2012 · In a Service, we plug a given Capability in behind the Function, so as to make the Function actionable: our service-level and suchlike is a combination of how the Service presents itself (via the Function) and what it can actually do behind inside the Service’s ‘black-box’ (via the Capability).
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