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The Service Delivery Office (SDO) is a service provider under the Whole-of-Government Shared Services Program. The SDO is involved in developing innovative service delivery arrangements across Australian Government agencies.
https://www.australia.gov.au/about-government/government-and-parliament/service-delivery
Information about government service delivery can be discovered on australia.gov.au. Jump to ... Find information about the efficiency of government service delivery. Australian National Audit Office publications ... efficiency and cost effectiveness of government services. Reports are produced annually and cover topics including child care ...
https://www.apsc.gov.au/service-delivery-0
The Australian Public Service Commission (APSC) is a central agency within the Prime Minister and Cabinet portfolio. The Commission supports two statutory office holders: the Australian Public Service Commissioner - who is also agency head - and the Merit Protection Commissioner.
https://www.themandarin.com.au/109229-is-services-australia-the-last-great-hope-for-federal-digital-transformation/
May 29, 2019 · The Australian government has often been a world leader in service-delivery innovation, but the time has come for the next wave of reform. And if imitation is the sincerest form of flattery, then the NSW government should feel very chuffed.
https://www.apsc.gov.au/whole-government-challenge
The idea, however, bore fruit in 1997 with the creation of Centrelink to bring together the service delivery networks of two Australian government departments in the income support and employment sphere, together with related services funded through a number of other Australian and state government …
https://www.directory.gov.au/portfolios/social-services/services-australia
Services Australia delivers social and health related services, through its Centrelink, Medicare and Child Support programmes. Through close collaboration with the community and partner agencies, Services Australia plays an active role in developing new approaches to social and health related policy and service delivery.
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