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https://www.sears.com/en_us/customer-service.html
Home / Customer Service. Customer Service. Order Management. Check Order Status Cancel an Order Make a Return/Exchange Return Policy. Pickup, Shipping, & Delivery. Store Pickup Shipping Methods Delivery & Haul-Away Installation Services Holiday Shipping. Payment & Billing. Pay Sears Credit ... Points can be redeemed at Sears and Kmart, and ...
https://www.sears.com/en_us/customer-service/shipping-delivery-returns/delivery.html
On the evening before your delivery, Sears will email and call you at the primary phone listed on your delivery order to confirm a two hour delivery–time window. (Note: If the delivery time message is left on your voicemail, no confirmation is required.) ... If haul away service is purchased, the delivery team will remove and recycle your old ...
https://www.consumeraffairs.com/retail/sears_cust.html
I was on hold with Sears customer service for 4 hours - when I reached real people they were unable to process getting me a return label. Unacceptable. I will not be shopping at Sears online again.3/5(3.2K)
https://www.trustpilot.com/review/www.sears.com
In short - DO NOT DEAL WITH SEARS OR SEARS DELIVERY, or for that matter, the SYW credit card. No wonder Sears is closing stores - shameful that an American Icon business like Sears has degenerated into a failed, shameful, scam-oriented operation that apparently seeks to liquidate its outdated and poorly maintained inventory.
https://www.reference.com/business-finance/submit-formal-complaint-sears-6405cdffe9cdbbbc
If you are not satisfied with Sears' customer service, consider filing a formal complaint with the Better Business Bureau. You can file a direct complaint with the BBB online by visiting their website; however, Sears requests that all complaints be emailed to their customer service department before filing a complaint with the BBB.
https://www.complaintsboard.com/sears-b104097
I emailed Sears about the issue to the regular customer service email This has been literally the worst customer service experience I've ever had. and also the email of Ann Infusino and Rob Baker, both higher-ups at Sears customer service. A week went by and I got no response.1.4/5(2.4K)
https://www.searsoutlet.com/br/customer-service
Customer Service Customer Loading Assistance Policy Customer Service Customer Service Tools & Resources Shipping and Delivery Information Return Policy FAQs Sears Card Terms Resources Sign-Up For Email Savings Our Brands Store List License Info Product Recalls Product Repair Information Parts and Accessories SYWR FAQs SYWR Terms
https://www.wral.com/sears-struggling-with-customer-service-complaints/17787932/
Sears - once known for quality products and service - is struggling with dissatisfied customers who complain about almost-new appliances that cease to work, weeks waiting for repairs and repairmen ...
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