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https://newatlas.com/retail-bank-delivery-channel-strategies/5913/
Jul 26, 2006 · Simply put, consumers want their banks to offer convenient, secure access, and they want their bank to know who they are. U. S. financial institutions plan to spend $6.5 billion on retail delivery channel technology in 2006, and banks that understand how consumers behave can maximize their investments and compete more effectively.
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(3) electronic retail banking (4) the movement more generally of retail financial services to electronic delivery, including insurance, discount brokerages, and mutual funds Internet Banking as a service and channel was initiated by foreign banks and new generation private sector banks in the past decade.
http://www.fintechbd.com/alternate-delivery-channel-adc-in-banks/
In the banking sector, Alternate Delivery Channels are channels and methods for providing banking services directly to the customers.
https://www.managementstudyguide.com/technology-and-banking-delivery-channels.htm
Technology and Banking Delivery Channels Technology has touched every aspect of our lives in the recent years and banking has been no exception. Huge strides made by information technology have allowed banks to provide much better levels of service to their customers at drastically lower costs.
https://www.i-scoop.eu/digital-transformation/retail-banking-digital-transformation/retail-banking-direct-digital-channels/
Retail banking: the growing importance of direct and digital channels One of the predominant drivers and challenges in retail banking across the globe is the ongoing evolution towards direct models and channels, predominantly digital channels.
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