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https://genpackaging.com/loss-of-sales-and-customer-satisfaction-due-to-poor-delivery-performance/
Loss of Sales & Customer Satisfaction Due to Poor Delivery Performance? CHALLENGE: One of our customers was struggling with significant past due service orders driven by a lack of space which in turn resulted in non value added material movement and productivity constraints.
https://www.logisticsbureau.com/how-to-address-chronic-poor-supplier-performance/
Jul 26, 2016 · This rather fatalistic, but common approach to poor supplier performance is sure to deliver the worst possible outcome—and here’s why: Eventually the buyer drops the offending supplier, but by then, the reluctance to act has degraded the buyer’s operational performance, incurred cost and perhaps even harmed customer relationships.
https://supplychainbeyond.com/whats-biggest-cause-poor-performance-every-supply-chain/
Jun 11, 2014 · Variation is most likely the biggest cause for poor performance in any supply chain. All our calculations related to forecast accuracy, cycle stock, safety stock, order performance, order quantities, delivery performance, etc. are designed to accept variation and make allowances for it in our demand, material, and capacity performance.
http://supplychain-mechanic.com/?p=73
Poor performing suppliers can wreak havoc in a business from halting assembly lines through to impacting customer satisfaction with common challenges such as poor delivery schedule adherence, poor quality.
https://www.rnggc.com/on-time-delivery-performance/
Outside-In Span takes the customer’s voice as a starting point. Process performance is measured against the requested delivery date (RDD) at order line level, not order level. It generates a variance-based view of each order line delivery performance. The Outside-In view prevents performance data being manipulated simply to ‘manage the metric’.
https://www.mindtools.com/pages/article/newTMM_80.htm
Sometimes poor performance has its roots in low motivation. When this is the case, you need to work closely with the employee to create a motivating environment in which to work. There are three key interventions that may improve people's motivation:
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