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https://www.bt.com/help/broadband/getting-set-up/equipment-delivery/when-will-my-bt-hub-be-delivered-
You can track your BT Hub delivery and all other orders online at www.bt.com/ordertracking > Once you have logged in, if it’s within 48 hours of your broadband activation date, you can click the Track your Parcel button. This will take you to www.royalmail.com or www.parcelforce.com to track your parcel.
https://www.bt.com/help/broadband/getting-set-up/equipment-delivery
Your BT Hub will be delivered by Royal Mail either the day before your services go live, or on the day itself. Find out how to track your order. Delivery of BT parcels by Royal Mail
https://www.bt.com/help/broadband/getting-set-up/equipment-delivery/delivery-of-bt-parcels-by-royal-mail
No. Royal Mail will only make one delivery attempt as standard. You then need to contact them via the number or web address on the calling card to re-arrange delivery. What are my options for re-arranging delivery? You can re-arrange delivery either by phone or via the Internet. The calling card will have the phone number and web address you need.
https://community.bt.com/t5/Bills-Packages/Broadband-Delivery/td-p/1989386
I made a order on the 5th of December for broadband and it said the equipment delivery date should be confirmed within 48hrs. That time has a passed and I'm having no updates. All it says is that my line will be reconnected on the 18th of December. Also says it should come 2 days or so before then. ...
https://community.bt.com/t5/BT-Fibre-broadband/Returning-BT-equipment/td-p/2025238
Re: Returning BT equipment See link about returning BT equipment. Note it is dependent on when you received your equipment whether or not you have to return it to BT.
https://community.bt.com/t5/Bills-Packages/Equipment-delivery/td-p/1878900
Your post does not go to BT. try phoning 151 tomorrow. If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side. ... BT have entered wrong address for equipment delivery (broadband and TV) ...
https://community.bt.com/t5/BT-Fibre-broadband/How-do-I-change-my-equipment-delivery-date/td-p/1343861
I know I can change the Installation date on MyBT account but there is not an option on how to change the delivery of the equipment which ideally I would be the same date the Engineer installs my phone/broadband (Sept 8). Is there a way to change the delivery of the equipment only? Or do I need to cancel and place a new order all together?
https://community.bt.com/t5/YouView-from-BT/Equipment-delivery/td-p/1466779
Equipment delivery My BT TV is going live on Monday which according to my order is when my Youview box should arrive before 6PM. Parcelforce dont deliver on bank holidays so will the box not come till later in week.
https://www.bt.com/broadband/deals/
BT Sport is also available on the Sky Digital Satellite Platform for all new and existing BT broadband customers who sign up for 12 months or have 12 months remaining on their contract; ongoing renewal needed to get discounted BT Sport.
https://www.bt.com/help/broadband
Broadband; Broadband Help. What do you need help with? Fix a problem; Getting set-up; Learn about broadband; Order and upgrade; Full Fibre (Fibre to the Home) Fibre; Manage service; BT Cloud; Account and billing; Go back to: Help and support. Need more help? More options. Ask the BT …
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