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https://www.ofwat.gov.uk/regulated-companies/company-obligations/outcomes/service-and-delivery-2017-18/
Download the service and delivery report for 2017-18 Download the data for the service and delivery report 2017-18.
https://www.ofwat.gov.uk/wp-content/uploads/2019/01/Service-Delivery-Report-20190110-Final.pdf
We then set the price, investment (expenditure) and service package that customers receive within the 2015-20 price control period. Each company must report annually on their expenditure and outcome delivery in an annual performance report (APR).
https://www.ofwat.gov.uk/wp-content/uploads/2019/10/Service-delivery-report-2019.pdf
their expenditure and outcome delivery in an annual performance report (APR). The service delivery report provides comparative information on total expenditure and outcomes delivered to customers reported by the 17 largest companies within England and Wales.
https://www.ofwat.gov.uk/wp-content/uploads/2017/01/FOI-123102016-report.pdf
Service and delivery – performance of the water companies in England and Wales 2007-08 report _____ _____ 1 About this document Two of the key priorities of ‘Ofwat’s strategy – taking a forward look’ are to regulate effectively where competition will not protect consumers and to …
https://www.waterbriefing.org/home/company-news/item/714-thames-water-responds-to-ofwat-service-and-delivery-report
Thames Water responds to Ofwat service and delivery report. Thames Water CEO David Owens has responded to yesterday's report from the water regulator, Ofwat, on …
https://www.ofwat.gov.uk/wp-content/uploads/2018/01/Service-Delivery-Report-2016-17-final.pdf
This report provides information on the services delivered to customers by the 17 largest water and wastewater companies (‘companies’) for whom we set price controls. It looks at their performance in relation to the commitments each company agreed to when we set price controlsFile Size: 324KB
https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/812689/ofwat-annual-report-2018-2019.pdf
Water Services Regulation Authority (Ofwat) – annual report and accounts 2018-19. Cost savings to customers following PR14. Our efficiency challenge to companies in PR14 resulted in an estimated customer savings of at least £3 billion, compared with what water companies originally proposed in …
https://www.ofwat.gov.uk/investor/investors-annual-publications/
Service Delivery Report 2016-17; Outcomes, performance commitments and outcome delivery incentives 2016-17; Outcome delivery incentives. Final determinations of in-period ODIs for 2018; Final determination of in-period ODIs for 2017; Final determination of South West Water’s in-period outcome delivery incentives for 2015-16
https://www.ofwat.gov.uk/publications/
Icosa Water Services Limited (Icosa Water) applies for a variation to its appointment to provide sewerage services at Airfields in Deeside. Icosa Water Services Limited (Icosa Water) applies for a variation to its appointment to provide water and sewerage services at Timberyard in Deptford, London.
https://www.ofwat.gov.uk/regulated-companies/company-obligations/performance/companies-performance-2014-15/
Companies reported that they generally delivered good levels of service to most consumers in 2014-15. Yet there are areas they need to improve, in particular sewer flooding and pollution incidents. In the table below we summarise the information that each company published in July 2015 about its performance against their key indicators.
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