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https://www.ifla.org/publications/guidelines-for-best-practice-in-interlibrary-loan-and-document-delivery
Performance of Interlending in Nordic Academic Libraries: Report for NORDINFO Board Pentti Vattulainen, 2003 Measuring the Performance of Interlibrary Loan Operations in North American Research & College Libraries Mary E. Jackson. Washington: Association of Research Libraries, 1998 Interlibrary Loan and Document Delivery Benchmarking Study
https://eric.ed.gov/?id=ED416902
This document consists of six issues of the ARL (Association of Research Libraries) Newsletter, covering the year 1997. Each issue of the newsletter includes some or all of the following sections: "Current Issues," reports from the Office of Scholarly Communication, Office for Management Services, and Coalition for Networked Information, "Federal Relations,""Statistics and Measurement ...Author: G. Jaia Barrett
https://www.epa.gov/sites/production/files/2013-11/documents/interlibrary_loan_document_delivery_procedures.pdf
6.2.6 Acquiring Materials through Document Delivery Sources 6.2.6.1 When materials are not available through free interlibrary loan channels, they can be borrowed or copied through fee-based services as permitted by local policies and budgets. 6.2.6.2 Document delivery services may be especially useful when requests for copies of
http://hbl.gcc.libguides.com/ill
Apr 03, 2020 · Update on Interlibrary Loan (ILL) during COVID-19: Interlibrary Loan Service has been suspended. Many publishers have opened e-book collections during …
http://www.nrl.fi/nvbf/nordicpm.htm
Performance measurement studies of interlending and document delivery activities originate from USA, where ILL and DD is a large scale activity. Many surveys have been made there over the years. The most important is Mary Jackson’s study Measuring the Performance of Interlibrary Loan Operations in North American Research and College Libraries.
http://www.ala.org/tools/atoz/cost-analysis
Jackson, Mary E. Measuring the Performance of Interlibrary Loan and Document Delivery Services (PDF) ARL: A Bimonthly Newsletter of Research Library Issues and Actions Issue 195.(December 1997). Jackson found that on average, the unit cost to research libraries to borrow an item on interlibrary loan is $18.35, and the cost to lend an item is $9.48.
https://www.ifla.org/files/assets/docdel/documents/guidelines-best-practice-ill-dd-en.pdf
• Performance of Interlending in Nordic Academic Libraries: Report for NORDINFO Board Pentti Vattulainen, 2003 • Measuring the Performance of Interlibrary Loan Operations in North American Research & College Libraries Mary E. Jackson. Washington: Association of Research Libraries, 1998 • Interlibrary Loan and Document Delivery ...
https://www.researchgate.net/publication/242916321_Performance_Measurement_in_the_Belgian_Document_Ordering_and_Delivery_System_Impala
‘Measuring the performance of interlibrary loan operations in North American research and academic libraries’ in Gould, S. ed. Charging for document delivery and interlending ,
https://library.bowdoin.edu/services/interlibrary-loan-and-document-delivery.shtml
Interlibrary Loan & Document Delivery is a resource sharing service for Bowdoin College students, faculty and staff that provides loans and digital delivery of materials not available at Bowdoin from libraries around the world. To request articles & book chapters:
http://guides.library.illinois.edu/c.php?g=347024&p=2341611
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