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http://www.itsmwatch.com/itil/article.php/3913896/Integrating-ITIL-with-IT-Project-Management-Improves-Both.htm
ITIL and project management defined. ITIL v3 is set of best practices for IT service management (ITSM) consisting of a library of five books that outline each phase of the service lifecycle: Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement (Fig. 1).
https://kcpmichapter.org/downloads/Knowledgebase/itil_1_17_11.pdf
1 1 ITIL Service Lifecycles and the Project Manager Mark Thomas January 17, 2011 The intersection of IT Service and Project Delivery Presented to: KansasFile Size: 738KB
https://www.bmc.com/blogs/itil-service-delivery/
Sep 06, 2019 · What is ITIL Service Delivery? September 6, 2019. 6 minute read. Joe Hertvik. ITIL service delivery occurs when an organization performs an IT service for a customer that meets two criteria: First, it should produce an outcome that the customer values. Secondly, the customer shouldn’t have to manage the outcome’s costs and risks.
https://www.projectmanagement.com/checklists/247378/ITIL-Service-Delivery-Checklists
This basic set of checklists will help your ITIL implementation by getting your organization's IT service management in line. One major component of ITSM is service delivery apart from service support, and this checklist focuses on areas that contrib
https://www.pmi.org/learning/library/management-perspective-it-infrastructure-library-v3a-8396
Project Management Aspects of ITIL ® V3 Service as a Project. According to PMI's (2004) PMBOK ® Guide, “A project is a temporary endeavor undertaken to create a unique product, service, or result.” This implies directly that service delivery is one of project kinds, where the deliverable is the actual service being requested by the customer.
https://www.it-qms.com/pages/itil-implementation-kits-to-successfully-manage-your-project
Ready-madITIL implementation kit contains everything you need to fast-track your ITIL implementation and successfully manage your ITIL process improvement projecte Documents Project Charter & Plan Work Breakdown Structure Audit Plan & Checklist Status and …
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