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http://www.icommercecentral.com/open-access/impact-of-internet-banking-service-quality-on-customer-satisfaction.php?aid=85570
1. To identify the various dimensions of internet banking service quality. 2. To examine the relationship between the customer satisfaction and the various internet banking service quality dimensions. 3. To study the impact of the internet banking service quality dimensions on the satisfaction of …Author: Sadaf Firdous, Rahela Farooqi
https://www.investopedia.com/articles/pf/11/benefits-and-drawbacks-of-internet-banks.asp
Aug 06, 2019 · This led to the birth and rise of internet-only banks. These institutions offer online banking and other financial services without a network of branch offices. The first fully-functional direct ...
https://nairaproject.com/projects/1113.html
Today, almost all banks are adopting internet banking as a means of enhancing service quality of banking services. They are providing internet banking to their customers to increase customers‟ satisfaction in banking service (Shittu, 2010). Customers in Nigeria are late adopters of the Internet and its applications with regards to internet baking.
https://www.researchgate.net/publication/259343879_Factors_Affecting_Adoption_of_Internet_Banking
Figure 1: Factors Affecting Adoption of Internet banking 20 The European Financial Review December 2013 - January 2014 consumer's general tendency to trust others, which is a per-
http://www.kse.org.ua/download.php?downloadid=390
Internet banking (e-banking) is a remote service, where access to account information and any transactions is granted at any time from any computer with an Internet connection.
https://www.modishproject.com/impact-electronic-banking-customer-satisfaction/
E-banking was adopted by banks so as to improve their service delivery, decongest queues in the banking hall, enable customers withdraw cash 24/7, aid international payment and remittance, track personal banking transaction, request for online statement, or even transfer deposit to a …Author: MODISHPROJECT
https://www.sciencedirect.com/science/article/pii/S221256711630096X
Internet banking acts as a kind of financial intermediation which makes transaction through Internet (Ahanger, 2011).In the banking industry, Internet banking is the industry which uses computer technology to provide better services to customers and help in the development of banking practices (Rahmath and Hema, 2010).Author: Goh Mei Ling, Yeo Sook Fern, Lim Kah Boon, Tan Seng Huat
https://www.researchgate.net/publication/258726999_Impact_of_E-Banking_on_Traditional_Banking_Services
Banking is now no longer confined to the branches were one has to approach the branch in person, to withdraw cash or deposit a cheque or request a statement of accounts. In true Internet banking, any inquiry or transaction is processed online without any reference to the branch (anywhere banking) at …
http://www.icommercecentral.com/open-access/impact-of-internet-banking-service-quality-on-customer-satisfaction.pdf
Internet is the cheapest delivery channel for banking products as by using internet as a channel of delivering services banks can reduce the number of branches as well as their staff.Author: Sadaf Firdous, Rahela Farooqi
https://arxiv.org/pdf/1209.2368
Impact of E-Banking on Traditional Banking Services Shilpan Vyas School of Computer Science and Information Technology, Singhania University, Pacheri Bari, Jhunjhunu – 333515 Rajasthan, India. Abstract - Internet banking is changing the banking industry, having the major effects on banking …Author: Shilpan Dineshkumar Vyas
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