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https://www.municipalworld.com/feature-story/innovations-in-municipal-service-delivery/
An increasingly popular initiative in the innovative use of service delivery channels is the adoption of 311 and/or 211 telephone systems. Residents can dial 311 for non-emergency municipal services and 211 for information and referrals to non-emergency government and community human services. 311 Toronto received more than 500,000 calls in its ...
https://www.vgis.io/2018/10/11/the-future-of-municipal-services-is-technology-based/
Oct 11, 2018 · Advances in technology present both a challenge and an opportunity for municipalities, municipal service providers and utility companies. The challenge lies in living up to what has become the new normal in societies across the world – delivering fast, convenient and innovative services to an increasingly technologically savvy population. The end-users and beneficiaries of municipal …
https://www.livingcities.org/blog/28-innovative-municipal-finance-in-a-time-of-shrinking-public-resources
Jan 04, 2012 · Innovative Municipal Finance in a Time of Shrinking Public Resources. Innovative Municipal Finance in a Time of Shrinking Public Resources. ... private, philanthropic and nonprofit sectors in the delivery of products and services historically delivered by government. Ben Hecht President & CEO, Living Cities Share this page on LinkedIn;
https://repository.up.ac.za/bitstream/handle/2263/30097/16chapter16.pdf?sequence=17
Municipal services and service delivery and the basic functional activities of municipal governments 16.1 Introduction In their capacity as the third and lowest sphere of government and the one that functions closest to local communities, municipal governments have often been described as comprising the sphere of government that is tasked mainly
https://olc.worldbank.org/content/results-based-financing-delivers-innovative-municipal-solid-waste-management-solutions-par-0
This video (part 2 of 2) provides a quick overview of what results-based financing is, and introduces how innovative financing approaches can be used in addressing rapid urbanization and population growth demands in the delivery of solid waste services for low income countries.4.5/5
https://www.etu.org.za/toolbox/docs/localgov/munservice.html
Municipal Service Delivery What is in this guide. Why should organisations understand municipal services? Important things to know about municipal services; What is a municipal service? Who is responsible for providing services? Factors to considered before deciding on service delivery options? Municipal service partnerships [MSPs] Types of MSPs
https://ssir.org/articles/entry/unleashing_breakthrough_innovation_in_government
Unleashing Breakthrough Innovation in Government . ... We will also address some of the practical barriers to creating innovative organizations—knowing what to do is only part of the answer; understanding how to create change is an integral part of the solution. ... such as in the case of individually distributed services like postal delivery ...
http://www.oecd.org/cfe/regional-policy/Innovative-Service-Delivery.pdf
InnovatIve servIce delIvery Meeting the challenges of rural regions 4 In this context, some speakers emphasised the importance of investments in services with wider social impacts that increase opportunities for direct and indirect employment. The presentation on
https://www.publicsectordigest.com/case-studies-municipal-innovation
Innovation is critical to the advancement of municipal governance. Innovation enhances public service delivery, creates smarter and more resilient cities, and better ensures the retention and recruitment of the brightest workforce. Through discussion and collaboration, communities have greater resources and capacity to creatively and efficiently approach various municipal issues more ...
https://www.salga.org.za/Documents/Documents%20and%20Publications/Publications/SALGA%20Innovation%20Publication%20March%202017.pdf
Municipal Innovation 5 South African innovations applicable to municipalities Cllr Parks Tau ... place innovative practices for better municipal service delivery. 1 The in.KNOW.vation publication informs, shares, ... municipal entities render their services in de-centralized and
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