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https://researcher.watson.ibm.com/researcher/view_group.php?id=4741
Operational excellence in IT service delivery - overview. The last two decades have seen unprecedented innovation in technology and its use in all functions of an enterprise. The global nature of business brought in additional challenges – the need for reliable, distributed, worldwide IT services – leading to large scale IT outsourcing.
https://www.ibm.com/ibm/responsibility/initiatives/stories/ODC-excellence-award-mar-12.shtml
In his congratulatory note to the 2011 On Demand Community Excellence Award winners, Stan Litow, vice president, Corporate Citizenship and Corporate Affairs, remarked, “Each of you demonstrated unsurpassed volunteer service, supporting a large team volunteer project that applies IBM’s smarter planet strategies to community service.
https://www.ibm.com/watson-health/services/operational-excellence
Patient care is key to operational excellence Outcomes can improve by implementing processes for execution of improvement across patient access to care, patient process of care, patient experience of care, patient handoff to the next level of care and provider and staff experience of service.
https://www.ibm.org/initiatives/ibm-volunteers/stories/excellence-award-ny
The volunteer team from New York is among 15 IBM teams and individuals who are recipients of the fourteenth annual IBM Volunteer Excellence Award. The award is recognition from IBM Chairman and CEO Ginni Rometty and is the highest form of global volunteer recognition given by the company to …
https://www-03.ibm.com/press/us/en/pressrelease/6943.wss
IBM Press Room - IBM and Aetna today announced a five-year initiative for consulting and IT services that will increase Aetna's speed to market, improve product offerings and elevate overall customer service for one of the nation's leading providers of health care, dental, pharmacy, group life, disability and long-term care benefits. The initiative is consistent with Aetna's continued drive ...
https://www.linkedin.com/in/david-ehlers-82a091a
David Ehlers IBM Cloud Delivery Excellence Leader at IBM San Luis Obispo, California Area 216 connectionsTitle: IBM Cloud Delivery Excellence …
http://www.redbooks.ibm.com/redpapers/pdfs/redp4898.pdf
this purpose will drive excellence. The audience for this IBM Redpaper includes Executive Sponsors, Team Leaders, Lead Architects, Infrastructure Owners, and in general, anyone interested in transforming the enterprise around BPM principles to create a Center of Excellence (CoE).File Size: 2MB
https://www.linkedin.com/pulse/role-delivery-excellence-shyam-singhal
Sep 04, 2015 · Nearly every organization has “Delivery Excellence” function, in one form or the other. The similarity across most of these organizations’ is in form structure and implementation of this ...
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