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https://www.helpscout.com/blog/good-customer-service/
Good customer service is the ‘make or break’ of every business. You may have a fantastic product, but if your customer service is unhelpful, unreliable, or just plain hard to get in touch with, folks will hear about it, and you’ll lose customers over it.
https://www.keeping.com/blog/excellent-customer-service/
Excellent customer service means treating customers well and addressing their issues promptly. It also means making them feel like they are seen by your company. Each ticket is an opportunity to make a customer feel important. Using language like, “We’re sorry that this happened to you.
https://www.servicefutures.com/excellent-service
Service is the extent to which a service meets the customer’s needs and expectations. Whereas excellent service is when these experiences are surpassed and when customers feel that they have received that little unexpected extra in the shape of …
https://www.thespruce.com/thank-you-note-samples-after-good-service-1216783
Acknowledging good service also tells businesses what their customers want. Some managers use customer comments to help train new employees, so taking the time to craft a thoughtful thank you note can actually improve the businesses you patronize.
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