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https://www.researchgate.net/publication/253136688_IMPACT_OF_ACCOUNTABILITY_AND_ETHICS_ON_PUBLIC_SERVICE_DELIVERY_A_SOUTH_AFRICAN_PERSPECTIVE
impact of accountability and ethics on public service delivery : a south african perspective Article · January 2005 with 6,388 Reads How we measure 'reads'
https://repository.up.ac.za/bitstream/handle/2263/3916/Crous_Service(2004).pdf?sequence=1&isAllowed=y
South African public service, with the aim of making the public service more efficient, effective and economical. One of the most important policy documents is the White Paper on Transforming Public Service Delivery, or the Batho Pele White Paperof 1997 (Notice No. 1459 of 1997). ‘Batho Pele’ is Sesotho for ‘People First’ and this title was
http://unpan1.un.org/intradoc/groups/public/documents/un-dpadm/unpan043726.pdf
and accountability of public service institutions have become a litmus test of the commitment of African governments to the norms of good governance and responsible leadership. The concern for ethics and accountability for enhanced public service delivery in Africa is all the more
https://repository.up.ac.za/handle/2263/3916
Service delivery in the South African public service : implementation of the Batho Pele principles by Statistics South Africa. Login. ... The programmes of government should thus contribute towards an enhanced quality of life for all. This implies that the outcomes of public administration are aimed at service delivery and the improvement of ...Author: Mareli Crous
https://www.researchgate.net/publication/332244786_Public_service_delivery_in_South_Africa_The_political_influence_at_local_government_level
Public service delivery in South Africa: The political influence at local government level ... Party politics, elite accountability and public. ... sound political management is key to enhanced ...
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