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https://www.managementstudyguide.com/technology-and-banking-delivery-channels.htm
Modern Delivery Formats. Automated Systems: Automated systems have become extremely popular in the past few years. This is because they generally cost less than humans ... Telephone Banking: Telephone banking is the provision of banking services over a telephone line. Therefore, telephone banking …
https://howbankswork.com/banking-framework/channels/
Corporate Electronic Banking – Similar to Internet Banking in providing information and the ability to make instructions via computers in the customer’s site. Different in normally being more demanding in terms of security, controls, volumes of data and the need to support multiple users at a single customer site in different roles (e.g. authoriser versus in-putter).
http://www.fintechbd.com/alternate-delivery-channel-adc-in-banks/
The term Alternate Delivery Channel (ADC) generally used for Alternate Service Delivery Channel (ASDC) or Alternate Banking Channel (ABC) in the Banks for its services to the customers. Channel means the system of intermediaries between the producers, suppliers, consumers, etc., for the movement of a goods or service.
https://www.slideshare.net/spasovnikolay/echannels-in-banking
Feb 21, 2015 · e-Banking Definition 5 The automated delivery of new and traditional banking products and services directly to customers through electronic, interactive communication channels Internet banking (or E-banking) means any user with a personal computer and/or other mobile device and a browser can get connected to her/his bank’s website to perform any of the virtual banking functions “ ” Source: Deloitte Center for Banking …
https://www.businessmanagementideas.com/service-marketing/electronic-channels/electronic-channels-in-service-marketing/17692
Electronic channels overcome some of the problems associated with service inseparability and allow a form of standardisation not previously possible in most services. Electronic Channels include all forms of service provision through television, telephone, interactive multimedia, and computers.
http://shodhganga.inflibnet.ac.in/bitstream/10603/9516/10/10_chapter%203.pdf
Technological innovations have been identified to contribute to the distribution channels of Banks. The electronic delivery channels are collectively referred to as Electronic Banking.
https://www.i-scoop.eu/digital-transformation/retail-banking-digital-transformation/retail-banking-direct-digital-channels/
Retail banking: the growing importance of direct and digital channels One of the predominant drivers and challenges in retail banking across the globe is the ongoing evolution towards direct models and channels, predominantly digital channels.
https://www.rba.international/media/uploads/NEW-BRANDING-DOCS/modules/RBI/RB_I_New_104_Small.pdf
d) How do customers choose a channel to do business with a retail bank? The questions and suggested answers will be fully discussed in this module The rest of this module is organised as follows: Chapter 1 is a historical account of the development of traditional (and even primitive) retail banking channels leading to the emergence of alternative
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