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https://www.researchgate.net/publication/261672612_Effective_Service_Delivery_A_Leadership_Challenge_For_Policing
Effective Service Delivery: A Leadership Challenge For Policing ... This pape r reflects why efficient service delivery provided by the South . ... the Wh ite Paper on Transforming Public Service ...
https://repository.up.ac.za/bitstream/handle/2263/3916/Crous_Service(2004).pdf?sequence=1&isAllowed=y
South African public service, with the aim of making the public service more efficient, effective and economical. One of the most important policy documents is the White Paper on Transforming Public Service Delivery, or the Batho Pele White Paperof 1997 (Notice No. 1459 of 1997). ‘Batho Pele’ is Sesotho for ‘People First’ and this title was
http://www.dpsa.gov.za/dpsa2g/documents/service_delivery_review/SDR_Vol_11_No_2_of_2016.pdf
SDRSERVICE DELIVERY REVIEW Vol 11 No. 2 of 2016 ... the vision of the kind of Public Service that makes for an efficient and effective ... ICT Spend in South Africa: Public Sector saw an ICT spend of $615.9 million in 2014 and estimates that this will reach $707.6 million in 2019. Managed
https://repository.up.ac.za/handle/2263/3916
The Batho Pele White Paper states that the South African Public Service will be judged by one criterion: its effectiveness in delivering services that meet the basic needs of all South African citizens, and the aim of this study was to evaluate the implementation of the principles of the Batho Pele White Paper, as a definitive government ...Author: Mareli Crous
http://wiredspace.wits.ac.za/jspui/bitstream/10539/20724/1/Final%20Dissertation%20-%20Nonkululeko%20Madalani%209%20May%202016.pdf
Challenges with Service Delivery in the Public Sector: The Case of Labour Centres in Johannesburg and Emalahleni (Witbank) A Dissertation presented to . The Department of Social Work . ... The public sector work ethics in South Africa persist to highlight negative perceptions
https://onlinelibrary.wiley.com/doi/abs/10.1002/pa.1935
The public service delivery system has been perceived as one of the most important ways of reducing poverty through poverty alleviation programmes. As part of the South African government's cooperative system, key stakeholders in municipalities ought to adopt …Author: Mfundo Mandla Masuku, Nokukhanya Noqiniselo Jili
https://www.cfr.org/blog/south-africa-what-does-service-delivery-really-mean
May 15, 2014 · “Service delivery” is a common phrase in South Africa used to describe the distribution of basic resources citizens depend on like water, electricity, sanitation infrastructure, land, and housing.
https://www.researchgate.net/publication/280226794_Corporate_municipal_governance_for_effective_and_efficient_public_service_delivery_in_South_Africa
Corporate municipal governance for effective and efficient public service delivery in South Africa. Article (PDF Available) in Journal of Governance and Regulation (online) 3(4):98-106 · October ...
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