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https://www.ebay.com/help/buying/returns-refunds/get-help-item-hasnt-arrived?id=4042
If your item hasn't arrived, you're protected by the eBay Money Back Guarantee and can ask the seller for a refund. Some sellers may also be able to send you out a replacement item, if they have one. Check your item's delivery information
https://www.ebay.co.uk/help/buying/returns-refunds/get-help-item-hasnt-arrived?id=4042
If your item hasn't arrived, you're protected by the eBay Money Back Guarantee and can either ask the seller for a refund, or for them to send you a replacement item (if they have one).. Check your item's delivery information. If your item hasn't arrived yet, the first thing to do is check the delivery information.
https://www.ebay.com/help/selling/managing-returns-refunds/helping-buyers-items-not-received?id=4116
eBay Money Back Guarantee policy. To ensure all of our members have a great experience on eBay, most purchases are covered under eBay Money Back Guarantee. 13 min article; How to handle a return request as a seller. If a buyer wants to return an item to you, how you can respond will depend on why they’re returning it and on your return policy.
https://pages.ebay.co.uk/ebay-money-back-guarantee/
eBay Money Back Guarantee covers over 99% of listings on ebay.co.uk when you pay with PayPal. Some types of listings are excluded: vehicles, real estate, businesses for sale, and digitally delivered goods or service. You can find all the details on the eBay Money Back Guarantee policy page.
https://www.comparitech.com/identity-theft-protection/ebay-scams/
Jun 04, 2019 · Non-delivery scam. An eBay money-back guarantee protects buyers from fraudulent sellers, save for some exclusions. The following is a list of items that are not covered, which means the seller can accept payment, fail to send the item, and then you as the buyer have no recourse through the eBay website. Be cautious when purchasing items from ...
https://pages.ebay.com/ebay-money-back-guarantee/
Our eBay Money Back Guarantee applies to virtually everything on our site, and there's no extra fee for coverage. It’s automatic and covers your purchase price plus original shipping on eligible purchases*. Follow these steps to get your refund.
https://pages.ebay.co.uk/ebay-money-back-guarantee/how-to-help.html
eBay Money Back Guarantee protects you in case you do not receive your item or if the item is not as described in the listing. If this happens, you need to tell your seller within 30 days of your actual or latest estimated delivery date. The programme is designed to protect purchases that are usually sent by post – over 99% of listings on eBay.
https://community.ebay.com/t5/Archive-Shipping-Returns/item-was-finally-delivered-after-a-refund-was-granted-by-Ebay-so/td-p/23758761
item was finally delivered by USPS after a circuitous route after a refund was granted by Ebay...so the buyer kept both the item and the money ...What is a seller's recourse for that? Buyer didn't mail it back and kept the money. What can I do? I've contacted Ebay through email, but as usual, no res...
https://pages.ebay.com/seller-center/shipping/ebay-guaranteed-delivery.html
To participate in eBay Guaranteed Delivery, you must be an eligible seller with eligible listings and accept these terms. You may opt out of the program at any time by adjusting your account setting by navigating to Account Settings > Site Preferences > eBay Guaranteed Delivery Setting. You may opt …
https://community.ebay.co.uk/t5/Buyer-Central/Ebay-reuse-to-help-non-delivery-when-tracking-shows-item/td-p/6461835
My item was not delivered but ebay and sellers refuse to accept or even investigate a non delivery, it seems Ebay is a law unto themselves by accepting the tracking information as item delivered even though it is well known and documented by the british press, courier drivers bulk drop parcels...
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